I have a brand new logic soundlab tx1002. it was hooked to a brand new radio and new speakers. When turned on, it is in protection mode. you get a popping sound from the speakers. we have checked all wires and everything seems good. any ideas?

Radios that are in "protected" mode often indicate a short in a speaker wire or a really bad speaker. Disconnect all eight speaker wires: white, white/black, gray, gray/black, green, green-black, violet, and violet/black. Turn on the radio and see if it still shows "protected". If it does, the radio is defective. If not, connect each pair of speakers back one at a time and see if it goes into protected mode. The one that causes it is the bad wire/speaker.

Hello.. sorry to hear you are having problems. With the Kenwood car stereos, when they detect a bad speaker in the car, they go into protect mode to keep from burning up the outputs of the stereo. Either you have a bad speaker in the car or a speaker wire that is touching metal (grounded out). You can cut all of the speaker wires loose at the radio and reset the radio. Then turn the radio on and hook each speaker up one at a time until it goes into protect and that will let you know where your problem is located. Hope this helps and good luck with your venture!

20 year car audio/video installer
Bay manager

Radio will default to 2 channel stereo. You will need to use one of the soundfield processing modes to expand. Try using surround mode button to get to 6 channel or pro-logic.

does it have sound if not it may be on a protect or themal mode try taking our=t your main fuse when the system is in and put it back in

maybe the return address is an outsourced repair shop that has gone bust
contact the manufacturer headquarters and make a lot of noise about the service and ask for a new unit under warranty

sound is more like a speaker conection problem. than your amp. check your speaker connections first. to make sure they are plugged in all the way. and fit tight on the speaker. it they are . and it is still cutting out. you may need to trace the speaker wires. and see if they are getting pinched in the door jam. that is a usual culprit for speakers cutting out.

Hello lucky33irish,

If it is just the plug that is broken, it's a rather easy fix. Just solder on a new plug. Look closely at the old one to make sure that you match up the wires correctly. You can get replacement plugs at Radio Shack or try this web site. I like the Switchcraft 3502. It's very durable and easy to work with.

http://www.mcmelectronics.com/

A better fix would be to replace the cables with a new set of RCA's.

If the pin from the old plug is broken off inside the jack, you'll need to remove it. I usually start with a scratch awl and gently pry the old pin backwards until I can get ahold of it with a pair of needle nose pliers. Just be careful that you don't push it in deeper.

Anyway, hope this helps.

bad ground make sure you have a really good ground

Speakers shorted out, blew a fuse. Replace the unit or (cross your fingers and) open up the box and find the blown fuse.