Refrigerator section not cold enough, freezer -10 degrees F&P model E442B

That is the dumbest answer I've ever heard from a technician.

The cold control on most boxes controls the freezer temperature. You want the freezer temp to be around zero degrees.

Somewhere (usually in the refrigerator section) there's another control that actually sets a damper, letting some cold air from the freezer into the refrigerator. Higher numbers equal lower temperature. Find that second control knob and turn it up by 1 or 2 numbers, let an hour or so pass and check your refrigerator temp. You want about 40 degrees in the fridge.

HI JOHN.both at exact same temp.sound like your motor is not running due to failure or relay or overheating due to con/fan ;cond/unit blocked or again motor.check these first good luck Ali

Many residential refrigerator / freezers are designed to work at temperature considerably above above freezing. Most modern refrigerator / freezer have a single electric thermostat - located in the fresh food compartment. This lone thermostat will control the compressor to keep the fridge (fresh food) section at the desired temperature (usually between 34 - 38 degrees F). The freezer will get colder regardless of how cold it is already whenever the fridge thermostat turns the compressor on.

Now that you see how the thermostat works, let's look at what happens when the fridge is placed in an unheated space - like a garage. In winter time, the temperature can drop considerably below 38 degrees. If the outdoor temperature remains cold enough, for long enough - it will affect the thermostat in the fridge. The temperature inside the fridge could drop below 38 degrees, preventing the thermostat from telling the compressor to turn on. Meanwhile, the temperature in the freezer compartment slowly rises from the normal -10 to 0 F degrees. It will continue to rise until it is the same temperature as the fresh food compartment or until the thermostat in the fresh food compartment tells the compressor to turn on again. This means the freezer contents will thaw.

If the temperature in the garage is even in the 40 to 50 degree range, the loss of cold in the fridge may not happen often enough to keep the compressor coming on often enough to keep some freezer items frozen solid - such as ice cream. Remember, water freezes at 32 degrees F, other products may require lower temperatures to remain frozen, and could thaw at 28 or other temperature.

Good luck!

don't mess about with it just remove items and get a new one sound like its leaked it's gas (BUT DON'T PANIC) its not harmful and its not going to blow up! you could call a engineer but a lot of the time your just as good putting that money towards a new one
your friendly domestic appliance engineer chris

if the freezers staying cold but not the refrige section,then its the damper vent door between the freezer and refrige section thats either frozen shut or the damper door motor is bad or without power,if nothings cold as in freezer and refrigerator sections,then its the ptc overload & relay on the compressor thats bad,unplug the ptc overload & relay off the side of the compressor and obtain an exact replacement and plug in the new replacement and it will again cool

He is correct. The temp in the refrig controls how often and for how long the refrig runs. Lets say the temp in your garage is 34 degrees, and you have your refrig set to 36 degrees: The refrig will never run, the fresh foods section will cool to 34, and the freezer will warm to 34. Even if the temp is 45 in the garage and you set the fresh foods to be 33, the refrig will not need to run long enough and often enough to keep the freezer temp cold enough. You will most likely need to have the ambient room temp at least 55 degrees to get satisfactory refrigerator performance. Insulating the refrig will not help. (by the way, outdoor beverage vending machines use an internal heater in cold weather to prevent liquid beverages inside from freezing,..... so using that info, you could put a low wattage heater in your refrig to make your refrig run enough to make the freezer section work. The %&#* with that, just move it into the house!)

If, the fresh food section is 34- 38 degrees, then the freezer should be cold enough to keep ice cream solid. All of the cooling capability comes from the freezer section. I, personally, would not waste time or money on a ten year old box. Ten years ago it cost $1000, so, the outlay is $100 per year. Dump the old refrigerator and get a new one.

I had this repaired by replacing the motor-fan in the refrigertor behind the air deflector which sends the air from the freezer to frig. hope this helps. The motor was not working.

In my GE side-by-side refrigerator (model number GSS20IEMDWW), there is a motor-controlled flapper door between the freezer and fresh food side. Cold air from the freezer side cools the fresh food side when that flapper door is open.

It is located at the top of the fresh food side on the dividing wall between the fresh food side and the freezer. If this is blocked with something (large left-over container, soft drink bottles, etc), it _may_ be enough to prevent sufficient cooling of the fresh food side.

Of course, there may be a more serious problem with the flapper door mechanism or the control unit that signals the flapper door to open/close.

The vegetable and deli drawers may have a small opening (manually controlled with a wheel or a slider of some sort) that connects those drawers to the freezer side, thus explaining how those areas are still functioning as expected.

Check freezer... for Frost build up and if Fan is blowing, Check condenser... To make sure clean, and the fan is blowing by compressor, Check Recirclating Vents in refrigerator... to make sure theres no blockage, CONTROLS ...should be in the middle setting, YOU CAN TRY turning FREEZER CONTROL To A WARMER FREEZER SETTING Allowing.. MORE AIR.. to refrigertor side.