How to reload firmware - Datamax - H-4212 - PRINTER - 4 Inch - DIRECT THERMAL/THERMAL TRANSFER - SERIAL/PARALLEL/USB/ETHERNE... Barcode Scanner

Do you mean you want to update the firmware? Or your player is frozen?
If frozen, there's a hole in the left side of the device, the restart button is in there, find something thin enough and push it.
To update your firmware, go to www.creative.com and download the latest firmware installer, dock your zen with your PC and run the installer, following it's instructions as you go.

try reloading the firmware it sounds like that may have become corrupted

The 'Boot' message indicates the printer has switched to the firmware download mode as it has not been able to load the firmware.
This can happen because the firmware has become corrupt, in this case you can reload the firmware and the printer will be back working.
This problem can also be seen if flash memory has become damaged, this will not be recovered by reloading the firmware, the logic board will need to be replaced i you are unable to rectify the problem by reloading the firmware.
The firmware for the T2155 can be found on the Dascom website at;

http://www.dascom.co.uk/firmware/serial-matrix/188-t2155.html

To Fix any problems with broken firmware form attempted “playsforsure”
firmware updates etc where your pc finds it as a 20mb drive and it sits
in recovery mode and does bugger all:
1. Uninstall all creative software & drivers
2. Uninstall Media Player 11 and Media Player 11 runtime (will require a
reboot for each thing). This is done by going to add/remove programs and
uninstalling (this will put your pc back to wmp10).
3. Re-install the Zen Driver from the creative website and reboot (I just reloaded Media Explorer using my ZMP install CD).
4, Plug Zen in.
5, Make sure you have the firmware update ready, run it but don’t click
the language bit yet), leave the mouse hovering over your language
selection. (for ZMP, just start firmware exe file, there is no language selection. You can get the firmware update from Creative’s site, go to SUPPORT and then DOWNLOADS).
6. On the Zen- select “reload OS” (on ZMP I believe it is Erase or Reload Firmware, something like that, don’t have it in front of me).
7. As soon as it flashes up “reload new firmware now via USB” click the
language button
8. Now the pc should find it and allow you to re-load the
firmware. (it may take a few attempts)
9. Once complete, click close and restart the pc. Everything should now
be fine.
10. Once all is working, you can re-install WMP11 and it will work fine.

Normaly a Check Sum fault will be displayed if the printer firmware has become corrupt or the flash memory may be damaged.
The first thing to try would be to reload the firmware into the pritner, if the firmware is corrupt this will rectify the problem.
If it is not possable to reload the firmware the main board may need to be repalced.

Try uninstalling Windows Media Player version 11 from your computer before trying to reload the firmware. It works wonders.

I agree, use the Reload Firmware tool on recovery mode and then upgrade the firmware from the website. If you get "firmware failed!", then try it from a different computer.

If it won't exit recovery mode and you know the hard drive is good, then you've got to reload the firmware. Do you know the hard drive is okay?

Be careful, though -- you can NOT reload the firmware on an XP machine that has WMP11 installed. It HAS to be WMP10. If you search on Zen firmware, you'll find dozens of articles on the subject.

Reload the firmware. The firmware gets a hiccup after repeating songs/switching through songs quickly. Make sure you take your mp3s off before you reload the firmware for the songs will be deleted.

- [this_guy]

Take out the battery, press and hold the ON switch and reinsert the battery. Hold the ON switch until the recovery menu appears shortly after the Creative Logo disappears. Selection option 3, which is to reload the firmware. Keep in mind that doing so will delete everything on the player.