Julietterobi
If this is a new TV, you could run an auto scan so the TV can find the channel it needs to get the satellite signal. What type cable is connected between the TV and receiver. For a coax cable, the TV would be on channel 3/4 (usually 3). For an RCA (yellow, white, red) cable, component (green, blue, red, white, red) cable, or HDMI, the TV would be on an Input setting. I hope this helps.
Ray Calo
DISH Network
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