I suspect the problem is with the software setup in your PC. Verify all the options and also verify that the AUDIO system is assigned as stereo and assigned to the Lexicon for both in and out... Also check any "PAN" control settings. There is a possibilty that the Alpha has a dead channel...
Try putting a stereo signal into the 1/4 inch jacks and see if both record... if NOT then take it for repair under warranty... I had a Lexicon Omega that had a problem myself... warranty repair...
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