I could not sync my new Dell XPS with my t615c clie. Same error about not finding the com port.
I tried the solution about Xp compatability.. and still did not work.
I thought I would have to keep my XP PC and sync to there. But then my XP Pc did not sync either.
I did a soft reset from the hole in the back of T615C and then I could sync to the XP PC.
Then I thought maybe.. just maybe if the reset worked, I could sync to the Vista PC. YEAH!!!!!!.
It might have been a combination of making the check mark with the XP compatablity.. or just the reset button. But I am a happy camper now.
Life is simply sometimes...... IF YOU WORK AT IT!
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I had the same problem with my clie peg-sj20 on my vista home basic based laptop. I could not hotsync after installing the original software. I've never tried to use my pda with this setup before so I was trying to find a way to make it work when I found this post, figured I would reply with what I found.
My Sony clie peg-sj20 runs the Palm o.s. 4.1 software and apparently Sony no longer supports this model. So after trying to hotsync and letting the Windows vista install wizard find the proper software, it suggested contacting the manufacturer of the operating system. I went to the Palm websight and downloaded the Palm o.s. 6.2 software which is compatible with vista, even though it doesn't say it supports the sj20. After installing it I performed a hotsync during setup when I was prompted to do so, and it totally worked. I'm not sure if this version works with other applications but it enabled me to hotsync running vista.
Hope this helps someone out there. Good luck.
I have Vista Home Premium and I hotsync my peg-n760c using Palm Desktop. It came with version 4.1, but it was a disaster. The Cd is old and isn't compatible with Vista. So I downloaded an upgrade from Palm.com and I definitely don't use the Jukebox software that came with it either. Go to Palm.com and download PalmDesktop Win62.exe and install it. It should recognize your USB connection and hotsync immediately. Also, use Windows Media Player and change the files to mp3 by using a free program called Switch. Just google Switch and download the basic program. Then load the mp3 files onto your memory stick in Windows Explorer. Then use MSimport to load the memory stick files into your handheld. Good luck! terymo2
I suggest you create a dual boot situation with your computer, so it will run either XP or Vista. Most computer books will tell you how to set this up (not difficult). As for the software installation CD--check Ebay. People sell them often, whether originals or copies.
you shouldnt need a device driver for your pda to work along side with Vista, as Vista has it's own Windows mobile device centre which should run as soon as you connect your pda to a usb port.
If it doesnt run, then open up windows mobile device centre in programmes and check the mobile device settings as to whether usb is set to connect to the centre.