Creative Labs ZEN V Plus MP3 Player Logo
Posted on Jul 12, 2008

Stuck in recovery mode, firmware problem - Creative Labs ZEN V Plus MP3 Player

  • 14 more comments 
  • fallenangel6 Jul 18, 2008

    i plugged my mp3 player in to charge it and when i took it off it was on recovery mode and its seems to be stuck and it won't even charge now

  • Anonymous Oct 16, 2008

    firmware problem

  • leeaustin92 Oct 17, 2008

    stuck in recovery mode HELP!!!!!

  • ricky_correa Oct 19, 2008

    how do you fix this

  • JessJess27 Nov 03, 2008

    I am in the same case and it deleted all of my info. I am so mad and I really need assistance OF WHAT T DO.

  • Cyclingnut Nov 04, 2008

    I have the same problem. I'm stuck in recovery mode due to firmware problem. How do I fix it! Arrrrrggggghhhhhh!

  • Anonymous Nov 05, 2008

    i have the same problem but i dont want to format it ugh!!

  • fontanez Nov 06, 2008

    it like froze one day then it like died then it rebooted idk wat to do it erased everything and i no longer have the original package

  • Anonymous Nov 24, 2008

    I went to erase the old music to load new on and it wiped all the music out and then got stuck in recovery mode and now it wont leave this mode what do i do? All i was trying to do was get new music WTF>

  • oscargarcia_ Nov 25, 2008





    firmware problem





  • ta2008 Nov 25, 2008

    my zen is stuck in recovery mode and when i try to update the firmwware, the software tells me that my zen isn't connected to the pc when it is.

  • angine_m Dec 06, 2008

    I am stuck in recovery mode, reload firmware. I need help

  • k45_7 Dec 07, 2008

    It's stuck in recovery mode and says that it has a recovery problem.

  • Anonymous Feb 02, 2009

    my zen is stuck in recovery mode and when i try to update the firmwware, the software tells me that my zen isn't connected to the pc when it is.

  • Anonymous Feb 15, 2009

    zen v plus



  • angine_m May 11, 2010

    I'm stuck in recovery mode, firmware problem too and i do not know what to do

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isoacha

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  • Posted on Dec 01, 2008
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I have the same problem of recovery mode. can you help me please

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  • Posted on Oct 16, 2008
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My zen is stuck in recovery mode.... somthing about firmware... how do i fix this?

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  • Posted on Jul 16, 2008
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My zen v plus got stuck on firmware (recovery mode) i lost my
manual and i dont know how to fix it can u help me

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  • Posted on Nov 24, 2008
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Has anybody got ths d@!* problem resolved will u please let Know

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  • Posted on Feb 10, 2009
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I think i have the solution! in process of trying it and it seems to be working.. battery went completely dead. I've just pressed the reset button while turning the zen at on and holding it there. i turn on my zen by pressing button to the lock position!!! this is how my zen turns on and off!! good luck.

A

Anonymous

In my mp3 shous 4 things

clean all
format all
reload firmware
reboot

A

Anonymous

A

Anonymous

Unload the firware and go to the Creatvie website. Go under support for MP3 players and download the recovery tool. It will update your firmware. Keep the tool installed on your PC, you may need it again.

3 Related Answers

A

Anonymous

  • Posted on Apr 26, 2008

SOURCE: Creative Zen Touch stuck in "recovery mode"

maybe you can find help through this tool: http://www.creative.com/products/mp3/MP3PlayerRecoveryTool/welcome.asp?

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Anonymous

  • 236 Answers
  • Posted on Aug 05, 2008

SOURCE: Firmware trouble

Ok, you cannot update your firmware WITHOUT the latest version of WMP.
If you receive an error message while installing WMP, you might have a crippled Windows version. Try re-installing windows from another cd or PM me so i can link you to a download of Windows XP.

Anonymous

  • 6 Answers
  • Posted on Feb 26, 2009

SOURCE: Creative Zen Touch stuck in "recovery mode"

Hi! I think you should try this (i've already tried it and it works):
1- Unplug your Zen from your Computer.
2-Turn off your Zen (if you can't do it, press the "Reboot" button)
3- BEFORE turning on your Zen, press your "Play" button and hold it while you turn on.
4-When a format menu appears, select the "Format All" option (you'll loose all your Zen data).
5-When the format menu reapears, select the "Reboot" option and listo! You have your Zen as new and should not have problem. Good luck!

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What can i do if stuck with recovery mode ? i had done reboot , format , clean up and reload firmware but it doesnt worked at all . does it cannot be fix anymore ?

what can i do if stuck with recovery mode ? i had done reboot , format , clean up and reload firmware but it doesnt worked at all . does it cannot be fix anymore ?
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Stuck in recovery mode

Hi,
Sounds like the actual firmware is corrupted. You might try loading the firmware on the Recovery Mode by using the firmware upgrade available at Creative's website.

Hope this helps

Chris (ziraffa)
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Stuck in recovery mode and firmware problems

My Creative Zen mp3 player is stuck on Recovery mode , and keeps on saying filmware problem. I have tried to reset, push power button down and push play button at the same time. I also tried Clean-Up Format and reload filmware.

Nothing has worked, and I am about to throw it out the window.

Please if you can help me.

Thank You
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Recovery mode

to reset this player -- take out the battery and put back again.
In the recovery mode do the following: format the HD, clean the firmware. If those two go smoothly, go to creative.com and download the firmware, connect player to PC(still in recovery mode) and run the downloaded firmware.
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Creative Zen Touch stuck in "recovery mode"

Hello,

Have you tried to load the firmware? First you'll need to download the firmware to your PC from Creative's website: Click here. After you've downloaded it, connect your Zen via USB to your PC and open the firmware icon, then click "Upgrade."

For more detailed instructions on how to troubleshoot your Zen, click here
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