SOURCE: Beosound 9000 scratching top cd
You have to look up in the manual which way the two arrows on the underside of the unit are pointing when the CD player is located on the far right. The arrows are screw heads which appear in two holes on the underside. If, for instance, you are playing the unit lying flat on a shelf or table top, if you flip it up and forward to get at the arrows, the two arrows should both be pointing left. If you are mounting it on a wall, it's a different arrow combination. I had the problem you describe and this fixed it for me.
SOURCE: How do I unlock B&O beosound 9000? Hi, have
You can only go to a b&o dealer to obtain a mastercode for the product, you can then change the pin code to one of your own.Proof of identity will be required along with the serial number and preffably the name and address of the original owner and where it was purchased.
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Could you fill in what the nature of the 'repair' was?
The cd mechanism was replaced.
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