Receiving party complains of low audio from this phone

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Sounds like a classic "IP" routing problem. Make sure both end points can ping each other. The other possibility is a firewall issue where the firewall is blocking the RTP (voice) traffic.

make a use of the ear phone and see if the same problem persist,if the same problem persist that means there is a problem with the phone and the problem does not persist that means the problem is with the mic in th phone

check if the volume has been set to low if not then add a head set to check if you can the hear the other party's voice

if yes then you may have to replace your ear piece in the phone

cheers

pls rate the solution

hi

start your investigation with the volume buttons if the volume is low or some

if this still doesn't work check if you can hear the other party's voice using the phone either with a headset or on the loudspeaker

two possibilities here

1. if you still cant hear on the headset or loudspeaker even after the volume is put to max then there is an audio IC problem on the phone

if you can her the other party on the headset/ loud speaker then you have just identified that the phone speaker is damaged

hope this helped
cheers

pls rate the solution if it was any help

Patrick -
I have the reverse problem.  Callers can hardly hear me. I saw a setting in the headunit that allows you to specify where the audio plays for incoming calls.  You can choose the Left Front Speaker, the Right Front Speaker or Both.  Check the manual and make sure its set to both.
Regards, Charlie

Please I have the same issue, the receiver cannot hear whjat we are saying our voice is very faint to the receiver as if we are calling from a very far distant location from the phone.

you need to work on the padding tables inside the system, you will have to know the programming or aquire programming software if it is a ctx or above