Garmin nuvi 350 GPS Receiver Logo

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Posted on Jan 19, 2018
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Hello, my nuvi 350 isn't locking onto a satellite signal. I have recently upgraded the maps, etc. and have tried resetting the defaults with no luck. it was not dropped, i was using it and it simply stopped while I was driving. it began searching for a signal and hasn't found one yet ??????? thanks

1 Answer

Russ Hill

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  • Master 4,057 Answers
  • Posted on Jan 19, 2018
 Russ Hill
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The only thing i can find is this I suggest you save all your way-points, then do the deed.

1. Turn the device OFF.
2. Place your fingertip or the eraser end of a pencil in the top right
corner of the touchscreen.
3. Apply pressure in the top right corner of the screen.
4. While pressing down on the screen, power ON the unit and continue
pressing on the screen. A message displays to confirm if you really want to
delete all user data?
5. Touch Yes.
6. The unit will now restart.
7. Follow the onscreen prompts to set up the nuvi.

Once the reset is complete, please place your unit in an area with clear view
of the sky until it acquires satellites. satellite codes are uselessly updated in firmware and work with the software but if the info is incomplete you will lose the satellites config settings. the codes are always updating. and most look for 15 satellites and then chooses the strongest 3-4-5 for pin point. but try this and see if it works but you need to save your data if you have it stored IE address. as it might delete them.

5 Related Answers

Anonymous

  • 4 Answers
  • Posted on Oct 03, 2007

SOURCE: My Nuvi 350 won't acquire satellites

I experienced the same problem about acquiring satellite signal even when it's a clear sunny day. After 30 mintues, it was still searching! The unit appeared to have "stuck" in this acquiring mode. The following worked for me: 1) open the GPS antenna 2) press the bottom left screen while holding the power button to turn the unit on 3) enter maintenace mode 4) select diagnostics 5) clear error report, do NOT clear any user data 6) restart unit the usual way My GPS 350 was able to acquire satellite signal in less than 1 minute after the above steps were taken.

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sharcnet

SHARCNET-USA

  • 2130 Answers
  • Posted on Jan 23, 2008

SOURCE: Nuvi 350 blown speaker

When you tap the GPS it is probably doing one of two things:

1. The tapping is temporarily reconnecting the broken voice coil in the speaker (speaker will need to be replaced)

2. The tapping is temporarily reconnecting a bad solder joint from the GPS motherboard to the speaker. (The solder joint will need to be resoldered)

You can either send the unit back for repair or purchase a FM modulator and retrieve the audio through your FM car stereo.

You can purchase an external FM modulator like those used on IPODS and CD players. I am using one on my Nuvi 350 and it works well. Just plug it into the headphone jack. Advice: Be sure to buy one that is crystal (PLL) controlled and NOT using a tuning dial. The FM modulators that use a tuning dial often tend to drift and they will also change frequency when you hit a bump in the road.
If you decide to send it back for repair, be sure to have your serial number handy. Register it online https://my.garmin.com/mygarmin/marketing/register.htm
if you haven't already done so.
Hours:
Monday - Friday
8 a.m. - 7 p.m.
Central time (closed holidays)
1-800-800-1020 (U.S.)
1-866-429-9296 (Canada) or (913) 397-8200

Good Luck,
- Jim

Anonymous

  • 18 Answers
  • Posted on May 09, 2008

SOURCE: garmin 660 locked up / frozen

Resetting the device merely resets the power connection, on some devices there is a reset to manufacturer defaults on settings, but not your stored data. Working with GPS's 40 hours a week I constantly have to use the reset button when they lock up. Just press it in for a few seconds then if it doesn't power back up just hit the power button and everything should be fine.

sharcnet

SHARCNET-USA

  • 2130 Answers
  • Posted on Jul 10, 2008

SOURCE: Nuvi 350 satellite reception problem

Having taken several Nuvi's apart, the flip up antenna has a 1/4" wide flat flex cable that runs from the flip up antenna assembly to the main board.

The flex cable carries the voltages required to power the antenna assembly and bring the signals back to the main board.

There is actually a printed circuit board in the flip up antenna assembly. It's possible that this is the receiver itself.

The flex cable runs through the round center hinge of the antenna assembly on the right (looking at the Nuvi from the rear) back to the main board.

There is also a magnet involved with the flip up antenna assembly that tells the main board whether the antenna is up or down. If the antenna is down, the Nuvi will NOT look for satellites.

A couple things can happen here that can make your Nuvi not find satellites: Assuming you have tried a hard & soft reset:

1. The antenna flex ribbon cable has become damaged.
2. The antenna flex ribbon cable has become detached from either end (it's held in with just a snap down flap).
3. The magetic switch isn't operating correctly and the main board thinks the antenna is down.
4. The front-end receiver has failed.

If your good at taking things apart (and the Nuvi is a little tricky to take apart), you might be able to verify some of the possibilities I mentioned above.

You might also try looking for a Nuvi for parts on eBay. Maybe you can find one that has a bad LCD screen and salvage the antenna from it.

Good luck!
- Jim

Anonymous

  • 6 Answers
  • Posted on May 24, 2009

SOURCE: No map dat a available

who need to hook it up to the computer and download the maps back in to the Nuvi. Kinda reprograming if you will. the Garmins usually dont come with the usb cord to conect to the computer but you should be able to buy one. hook it up and download all the maps and you should be good to go. Oh by the way they have lots of cool fetures to download on the Garmin website cool cars and voices, although i prefere for mine not to talk. Good LUck

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Hello,

Try fully charging the unit and leaving it stationary for about 20-30 minutes if you still dont lock satellites try giving the unit a firmware updates using Garmins WebUpdater software here is a link.
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I recently updated nt2010.20 map since then my nuvi 350 freezes while loading maps i tried reset, hard reset, preboot,when i connect it on USB i cant see device on my PC.is there any way to delete map...

NO!. THE MAPS CAN ONLY BE DELETED USING THE USB CABLE. GO TO GARMIN WEBSITE YOU MAY NEED TO DOWNLOAD THE USB DRIVERS. THEN TRY THE UPDATE AGAIN. IF THE MAPS ARE ON A CD YOU WILL ALSO NEED THE UNLOCK CODES AND THE UNIT SERIAL NUMBER.
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Hi, Please check to make sure the GPS is set to USA and your time zone etc do this in the tools menu, then see if it will load the map.
check for updates @ "my.garmin.com"
you can also download a manual at garmin.com if needed.

Make sure you are clear nearby buildings, depends on satellites currently visible, and the length of time your GPS has been on.these may have an affect on getting a satellite signal but mostly they are suppose work just fine.


You may need a car adapter with a reciever in it.they cost about $119.00 at bestbuy. ouch! e know if this helped at all.

I would try to exchange it for a new one, it hasnt been that long that you have it.
Hope this helps, let me know what happened. good luck!

24helpful
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Nuvi 350 satellite reception problem

Having taken several Nuvi's apart, the flip up antenna has a 1/4" wide flat flex cable that runs from the flip up antenna assembly to the main board.

The flex cable carries the voltages required to power the antenna assembly and bring the signals back to the main board.

There is actually a printed circuit board in the flip up antenna assembly. It's possible that this is the receiver itself.

The flex cable runs through the round center hinge of the antenna assembly on the right (looking at the Nuvi from the rear) back to the main board.

There is also a magnet involved with the flip up antenna assembly that tells the main board whether the antenna is up or down. If the antenna is down, the Nuvi will NOT look for satellites.

A couple things can happen here that can make your Nuvi not find satellites: Assuming you have tried a hard & soft reset:

1. The antenna flex ribbon cable has become damaged.
2. The antenna flex ribbon cable has become detached from either end (it's held in with just a snap down flap).
3. The magetic switch isn't operating correctly and the main board thinks the antenna is down.
4. The front-end receiver has failed.

If your good at taking things apart (and the Nuvi is a little tricky to take apart), you might be able to verify some of the possibilities I mentioned above.

You might also try looking for a Nuvi for parts on eBay. Maybe you can find one that has a bad LCD screen and salvage the antenna from it.

Good luck!
- Jim
0helpful
1answer

Garmin 660 locked up / frozen

Resetting the device merely resets the power connection, on some devices there is a reset to manufacturer defaults on settings, but not your stored data. Working with GPS's 40 hours a week I constantly have to use the reset button when they lock up. Just press it in for a few seconds then if it doesn't power back up just hit the power button and everything should be fine.
0helpful
2answers
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