I have an Apple mac desktop and a macbook. Am with TPG and am unable to connect to the internet or access the modem interface. Have tried getting into the dignostic page 10.0.0.138 on Mozilla but it says that it cannot find anything, have had success previously with Mozilla. On the modem 1st light is on, Ethernet light is normally solid but flickers and 3rd light (DSL?) flashes 4 times then stops for about 4 seconds before starting the pattern again. Last two lights are not on. TPG said they have no internet issues and the fact that neither of my computers can access the modem internet leads me to believe that possibly the modem is screwed. any suggestions??
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
go to network setting then assist me , select default location after completing it . go to advance setting then check dns server and add the server ip adress in it save the settings check it is working.
rate if helpfull
First of all... Unplug the modem, unplug the Airport (WiFi router) and turn off the Airport connectivity in your MacBook.
After 5 full minutes... Plug in the modem.
Wait 2 full minutes... Plug in the Airport.
Wait 1 full minute... Turn on the Airport connectivity in your MacBook.
After all of that...
If you're still not back up and running and you're using an Apple Airport, open the Applications folder, open Utilities, open Airport Utility.
If you're using any other type of WiFi router, use the Network Diagnostics button that should show up in the web browser window when you try to go to any website.