Question about Amana NTW5400TQ Top Load Washer

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Amana NTW5245TQ1 Topload washer....water draining out from basket...

Okay, to start with, I have to lift the lid to the washer, then shut it again to get the spin cycle started. This has been going on for a few months. Today the cycle stopped completely. After waiting for over an hour and doing the lifting the lid thing again nothing happened. I finally got it to spin on spin cycle, only the water was coming out of the bottom of the washing machine, not draining during a spin cycle. I finally got it to spin out the water, and drain out the tube, but water is still slowly leaking out the bottom of the washer. I already turned off the cold and hot water. We NEED the use of this washer, but are unsure of what to do to get it to NOT leak again. I don't care if I have to be home, listen for the spin cycle, lift the lid open for a few seconds and then shut it again to get it to go, so long as I don't end up with a tiny laundry room with an inch or more of water in it again and all my laundry and available towels soaked from cleaning it up.

Help?!

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Stacy from Clearwater, FL

Posted by tsjwheeler on

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Toby Norton

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Unfortuneately, I think you have two seperate problems. Fortuneately, this is easy to verify. As far as the not spinning, it is generally caused by loose hinge screws on the lid. There is a arm that sticks off the back of the hinge to press on your lid switch. If the screws are loose, the arm generally wont be able to press the switch. Just tightening ther screws on the right and left hand sides of the lid corrects this. You can verify this has corrected the problem by setting the washer to spin without adding any water. As far as the leaking. Well, there are multiple sources for this, but the most common is the water pump. To verify this, unplug your unit and pull it out from the wall. Tilt the top of the washer back towards the wall until it rests by itself at about a 45 degree angle. You are looking for a white peice of plastic towards the bottom front of the machine. There will be 2 black hoses going into it. run your finger across the front side of it feeling for bumps. You may have had something get lodged in there and poke a hole. If you can not find any moisture on the pump (yes it can leak from the hoses of back of the pump also)look for any signs of water having leaked. (you generally get water spots just like in your dishwasher when you don't use a rinse agent). If you still can't see anything, tilt the unit back forward and add 1 cup of water to the machine. Tilt it back again and see if it's leaking. Continue adding water until you can get your leak then trace the water back. However, if you do in fact have a bad pump, they are availible from local appliance parts suppliers (in the phone book) or on-line from the maunufacture. Any troubles or other problems? Drop me a line back. Otherwise,

Posted on Jul 11, 2008

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