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My scanner is stuck and when I switch my 2210 all in one on it makes a terrible noise for a while and then send a message of scanner failure and switch off, then its start all over again please, please, please help
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The issue is with hardware of the printer.
Scan feature is most expensive and sensitive part of the printer.
I suggest you to contact HP support. If the printer is under warranty you may get a replacement printer or else they may give you a better option.
If not on warranty you may try this workaround:
With unit off, press the 'Cancel' (pink button) and 'Color' (green button).
This will start the printer in a diagnostic mode. Press '1' to run the diagnostics.
Press 'Enter' or other keys as directed by the display prompts. When you don't know what to press, the 'Enter' key usually works. Some of the keys called for (for example 'Plus' and 'Minus') are not on every psc 2210 keyboard. They are mapped to one of the "directional" keys just above the numeric keypad area next to the 'Enter' key. Keep trying keys till one works.
After all the diagnostics, the display will either go blank or display 'Initializing...' . Wait 10-20 seconds to make sure it isn't doing anything else then press the 'On' key.
The printer should start without the scanner error and the grinding/chattering noise.
Leave the printer on because the next power cycle brings the chattering noise back.
But, when it does, the procedure above seems to fix it every time.
This is a problem in scanner section on your printer.You need to
disassembly the printer and pull out the scanner section.Open the cover
of scanner section and you'll see the mirrors inside.You need to clean
the ash from these mirrors using cloth which leaves no hairs. WARNING! If you don't have a technical skills don't try to do anything. If this not help you need to replace the scanner section.
Re carriage error - suggest cleaning the encoder strip. this is the plastic strip running parallel to the drive belt but about 1 inch above it. They frequently become covered with ink spray and so are impossble to read by the carriage position detector.
Beware.
Only use cold water and be very gentle. also make sure you dry the strip thoroughly before switching the machine back on.
Re scanner problem 2 possibilities.
(1) make sure printer power cable is connected directly into wall socket not through an extension cable. This can reduce the voltage getting through to the scanner lamp.
(2) if that don,t work then I suggest you take the scanner apart and clean the reference strip. this is a white bar on the scanner glass which tells the machine what the light level is. This can be a bit tricky so if you've never done it before consult someone who has or get back in touch with me. HP don't want you to do this but it sometimes works.
Sound as if your scanner is broken.. Could be something in there stopping it from moving, the motor could be bad. It might have Home Positioning errors, causing this error. To get it Fixed? The machine is about 140 dollars on Amazon? The company I work for, the first hour is 125 (I do not know how much it cost to repair these) Unfortunately these little ink jet printers are not designed to be repaired. They are considered throw away. Sorry
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