Question about Kodak ESP 3 Multifunction Printer/ Copier/ Scanner

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I just bought A Kodak esp 3250 series AIO printer. I can print from computer, copy and all that but whenever I try to scan to computer or even preview scan I get a error saying :An error occurred while opening the scanner Please check the scanners status and the scanner connection Error code 2106" From what I've seen online I tried the SSE utility but was greeted with another message saying "your processor supports SSE this utility will not help you" My computer fully recognizes my printer and the connection is solid, Also fully un-installed all software and re-installed a couple times. Everything installs fine. No error and everything is ready to use....so yeah What exactly is wrong with my printer?

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Cindy Wells

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Try a new USB cable. Scanners require bidirectional communication with the computer and thus can fail when printer itself works. (If you use a print server or USB hub, try a direct connection.) Also try changing USB ports.

Another thing to try is to remove the TWAIN driver and reinstall it. This requires the original software CD from Kodak.
1. From your computer desktop, click Start > Run. (In Windows 7, type run in the search box then click on Run.)
2. Type %windir%, then click OK.
3. Double-click twain_32.
4. Right-click Kodak, then select Delete.
5. Insert the KODAK All-in-One Printer Software CD into the appropriate drive, then go to D: > printer > scanner.
NOTE: The CD is indicated by D: above. The CD drive may be a different letter on your computer.
6. Double-click aioscannr.msi, then follow the instructions to remove it.
7. Go to D: > printer > scanner, then double-click aioscannr.msi, and follow the instructions to install the file.
8. Open Home Center Software:
a. Select Scan Documents and Pictures.
b. Scan a document.

Unfortunately, if the error persists, the scanner may need service. Contact Kodak: http://www.kodak.com/go/contact .

I hope this helps.

Cindy Wells

Posted on Jan 06, 2011

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