Hello, Step 1 go to http://www.frigidare.com Step 2 click on CUSTOMER SERVICE on top of page Step 3 go to PRODUCT MANUALS and click on DOWNLOADS Step 4 type in MODEL NUMBER and click on search Step 5 your error code information is in the TECH DATA file there you can perform a full system check PLEASE READ ALL WARNINGS POSTED
Step 6 Also check INSTALLATION INSTRUCTIONS for part installation or (WIRING DIAGRAM if you are qualified with electrical experience NOT FOR NOVICE) Step 7 save all PDF files to a new folder name it FRIGIDARE for easy availbility for printing or viewing. Thank you and good luck.
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Hi, The meaning for ddo error means"Dispenser Drawer Open" .To rectify this problem you should try opening and closing the door shut. There will be a magnet which shows that the door is closed or open.The magnet is underneath the dispenser door, you have to remove the dispenser from the washer, then take apart the dispenser itself to view the magnet. If the magnet is missing you have to replace it. Thank you !!
Hi, The meaning for ddo error means"Dispenser Drawer Open" To rectify this problem you should try opening and closing the door shut. There will be a magnet which shows that the door is closed or open.The magnet is underneath the dispenser door, you have to remove the dispenser from the washer, then take apart the dispenser itself to view the magnet. If the magnet is missing you have to replace it. Thank you !!
The DDO trouble code means that the detergent(D) dispenser(D) door is not closed properly((O)open). The door uses a reed switch and a magnet to send the door closed signal to the control card.If the magnet becomes dislodged you will get this code.You will need to have the magnet replaced in its proper position to clear this code.
Hi This ddo error code means Dispenser Drawer Open.Check to see if the Dispenser Drawer is open or the small tubular Magnet # 51 is missing. The magnet is underneath the dispenser door, you have to remove the dispenser from the washer, then take apart the dispenser itself, you will see snapping clips to unsnap, then you will see the magnet#8 in diagram#1 here:
Thanks for using FixYa. Error DDo means dispenser drawer open. There is a little magnet attached to the right hand side of the detergent drawer which activates a reed switch to "tell" the machine that the drawer is closed. That magnet might have moved from it's place and that's why you are getting error ddo. magnet is part key number 51. Pull the drawer out and check on the handle part for a magnet. When the drawer is closed the magnet activates a switch in the console that tells the control the detergent drawer is closed. Please check this link for details(part #51)--
The DDO error is telling you that the detergent door is open. This error occurs when the detergent door has not latched properly when the unit is started.
There is a sensor that is dependant on a magnet, that is attached to the door, to trip it and send the proper door closed signal to the control oard. If this magnet comes off, or loose the signal will not be sent to the control board, and the error code will be displayed.
Now for the bad news. The magnet is in such a position that a considerable amount of labor is required to replace it.
Unless you are mechanicly inclined and handy with a box of tools I do not recommend that you attempt this repair. It is very involved and is not a DIY repair. It is best to let a tech handle this repair. An approximate price range for this repair is $175.00 to $275.00, or more depending on where you live.
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The code means the detergent door is open. There is a magnet placed inside the detergent door cover housing that has probably fallen out. This magnet completes a circuit when the door is closed. It usually happens when cleaning the compartment and can usually be found stuck somewhere on the washer metal body itself or somewhere on the path you took while taking it to wash it out. Take the detergent tray out and dissamble it by pushing open the plastic tabs that hold it together. Look for the small 1"long magnet. If there isn't one. take your tray assembly to a repair dealer and have them put a new one back in. It is just a few dollars and your problem will be solved.
the dispenser drawer has a magnet in it that has to line up with a sensor. if you can put the drawer back in that will solve the problem. if the magnet isn't lost.
if it's a small rectangular magnet that appears, in our case, fell out, when you add detergent, softener, etc...the magnet goes on the right hand bottom corner of the drawer face, straight up and down, not sideways. this is evidently some type of sensor allowing the washer to start. we had an error code of "ddo" when the magnet fell out.
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