My call and home button do not work. Its happened before and it worked when I master resetted the phone so I am guessing its software issues and not broken buttons. But I am not sure... please help I need to know immiediatly what's wrong.

Hi Adil,
Do you happen to know when this issue started? Usually restarting or shutting down phone resolve the issue. If not you may want to do reset ( soft or hard ).

When a Samsung cell phone becomes unresponsive or when the device slows to a crawl, a reset may be in order. There are two primary methods used to reset the phone. Users should always start with the soft reset when the phone locks up or programs slow down due to memory or software response issues. A soft reset is akin to a reboot of the machine and usually solves most problems without any loss of user data. A hard, or master, reset is required when the phone completely locks up and becomes unresponsive to any cellular signals. This second and more drastic reset deletes all personal data, preferences and settings so that the device is restored to the original factory configuration.
Perform a Soft Reset
Step 1 Press and hold the power button for 10 to 20 seconds.
Step 2 Release the power button and tap the "Power Off" option under the "Device Options" menu that appears. Tap "OK" to initiate the shutdown.
Step 3 Press the power button again to restart the device.
Perform a Hard (Master) Reset
Step 1 Tap the "Menu" key from the home screen and then tap "Settings."
Step 2 Go to "Privacy" and tap "Factory Data Reset" to review the Factory Data Reset information.
Step 3 Review the Factory Reset options. Place a check next to "Format USB Storage" to clear your device of user data, such as music, pictures and other account settings.
Step 4 Review the disclaimer and verify your changes before tapping "Reset phone."
Step 5 Tap the "Erase Everything" or "Yes" buttons to confirm the reset the phone to factory settings. The device initiates the restoration process to the original factory configuration.
Perform an Alternative Soft Reset
Step 1 Power off the phone. If the phone does not turn off, remove the back cover of the phone and take out the battery. Wait between 10 and 30 seconds and then replace both the battery and the cover to restart the device.
Step 2 Simultaneously hold down the power/lock keys.
Step 3 Release the keys when the Android screen appears.

Hi Adil,
Do you happen to know when this issue started? Usually restarting or shutting down phone resolve the issue. If not you may want to do reset ( soft or hard ).

When a Samsung cell phone becomes unresponsive or when the device slows to a crawl, a reset may be in order. There are two primary methods used to reset the phone. Users should always start with the soft reset when the phone locks up or programs slow down due to memory or software response issues. A soft reset is akin to a reboot of the machine and usually solves most problems without any loss of user data. A hard, or master, reset is required when the phone completely locks up and becomes unresponsive to any cellular signals. This second and more drastic reset deletes all personal data, preferences and settings so that the device is restored to the original factory configuration.
Perform a Soft Reset
Step 1 Press and hold the power button for 10 to 20 seconds.
Step 2 Release the power button and tap the "Power Off" option under the "Device Options" menu that appears. Tap "OK" to initiate the shutdown.
Step 3 Press the power button again to restart the device.
Perform a Hard (Master) Reset
Step 1 Tap the "Menu" key from the home screen and then tap "Settings."
Step 2 Go to "Privacy" and tap "Factory Data Reset" to review the Factory Data Reset information.
Step 3 Review the Factory Reset options. Place a check next to "Format USB Storage" to clear your device of user data, such as music, pictures and other account settings.
Step 4 Review the disclaimer and verify your changes before tapping "Reset phone."
Step 5 Tap the "Erase Everything" or "Yes" buttons to confirm the reset the phone to factory settings. The device initiates the restoration process to the original factory configuration.
Perform an Alternative Soft Reset
Step 1 Power off the phone. If the phone does not turn off, remove the back cover of the phone and take out the battery. Wait between 10 and 30 seconds and then replace both the battery and the cover to restart the device.
Step 2 Simultaneously hold down the power/lock keys.
Step 3 Release the keys when the Android screen appears.

1.Turn the device off and back on. Most service issues are due to old, timed-out registrations that have dropped you from the network. By power-cycling the phone, a new registration is acquired and signal should be restored.
2.Perform a Master Reset. If power-cycling did not restore your service, the problem may be due to a software issue. Doing a master reset will revert the software back to factory standards, restoring your service by removing bugs that may have developed over time. Generally this is done by pressing "Menu," "Settings," "Initial Setup" and "Master Reset." However, steps may vary from device to device so refer to your user manual for different steps if needed.
3.Perform a Master Clear. If the master reset did not restore your service, the software issue at work may be severe. In this case, it is necessary to completely wipe all information from the device and install a fresh copy of the operating system using the Master Clear function. Press "Menu," "Settings," "Initial Setup" and "Master Clear." Again, steps may differ from phone to phone, so consult your user manual as needed.
4.If the software resets did not restore your service, it's possible that the cellular radio has ceased functioning correctly. Contact your carrier for repair, replacement or exchange if it is still under warranty. Your carrier can advise you of the options you may have.

Turn the device off and back on. Most service issues are due to old, timed-out registrations that have dropped you from the network. By power-cycling the phone, a new registration is acquired and signal should be restored.

Perform a Master Reset. If power-cycling did not restore your service, the problem may be due to a software issue. Doing a master reset will revert the software back to factory standards, restoring your service by removing bugs that may have developed over time. Generally this is done by pressing "Menu," "Settings," "Initial Setup" and "Master Reset." However, steps may vary from device to device so refer to your user manual for different steps if needed.

Perform a Master Clear. If the master reset did not restore your service, the software issue at work may be severe. In this case, it is necessary to completely wipe all information from the device and install a fresh copy of the operating system using the Master Clear function. Press "Menu," "Settings," "Initial Setup" and "Master Clear." Again, steps may differ from phone to phone, so consult your user manual as needed.

If the software resets did not restore your service, it's possible that the cellular radio has ceased functioning correctly. Contact your carrier for repair, replacement or exchange if it is still under warranty. Your carrier can advise you of the options you may have.

try doing a reset settings or master reset on the phone, since this is a device issue if it doesnt work then you will need to get a replacement phone thru your provider

Try doing a master reset by holding down the home button, and the power button at the same time until you see the apple logo appear, and then let go. the phone will then reset. wait until it goes black. let me know how that works. I also do repairs on Iphones. Contact me at 877-778-1906

This is a software fault with the phone - restore your phone back to factory setting OR do a master reset on the phone (all data will be erased) and that might troubleshoot the issue otherwise take your phone back to Verizon and they will either fix the phone or replace it with another one.

If you have all your items saved to your computer with Active Sync, then do a master reset:
HTC Touch hard reset 14 January 2008

• Power on.
• Press and hold buttons marked 1.
• Press and release 2 with stylus.
• Release buttons marked 1 when menu comes up.
• Press directly down on center dpad, marked 3.

You can also get tips & tricks from www.htcwiki.com
It has the latest and great updates, software, even known issues if you ever come across this. HTC does recommend that you do a master/hard reset once a quarter to keep it moving smoothly. Also, ensure you don't have a lot of open running programs. Perhaps once a day, clean the cashe and history. Do a soft reset (aka battery pull) once or twice a week. All depends on how hard you play with this lovely PDA device!

how do you master reset on the lg tu915 vu?

This happens on my phone also. Its pretty annoying, turning it off and on doesn't work for me. Here's a fix that works for me:

Do a master reset by entering the following key combination from the home main screen: *2767*3855#

**Caution** Back up any files you want to keep, and copy your contacts to your sim card as this will completely reset your phone.

Your camera should work once again.