Recently bought a new tag heuer grand carera and accidently got a scratch on the sapphire crystal. Where can it get it replaced and how much it would cost me. Is there any dealer near new hampshire
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In order to replace the crystal on your watch you are going to have to remove the entire movement and use a watch press to remove the crystal. this is not an easy job and should be done by a professional First you will need to get a watch back opener to unscrew the back of your Tag. The three slots should fit into the back of the watch. tighten the opener until it is firmly on. then turn counter close wise until back of case comes off. Next you will need to remove the watch hand and crown. Becareful doing this for pressing to hard will break your set leveler. You will need a thin pin pusher and look on the back of the movement for an arrow pointing toward a hole in the movement. Push down and at the same time pull the stem and crown out of movement. turn the watch right side up and the watch movement should fall out. Place movement on a very safe spot so not to damage movement or dial now you will you be ready to remove crystal Since it is a friction crystal you will need to do use a watch case press . find two die that fit exactly the watch and crystal use a scooped side and place it on the bottom side of the watch press. Next use a flat die to place on top of the case press. place the watch face down. you will be pushing the watch crystal out from the top. Press down on the level and check to see if the crystal came loose, keep doing so till the crystal comes out. finally you will need to measure the thickness and diameter of the crystal and find the exact size. I believe this watch has a sapphire crystal so you will need a sapphire crystal too. Once you buy the proper crystal it is time to put the it in the watch. Place the watch face up in your watch press. and slip the crystal in through the top making sure its perfectly even all around. Slowly push down on the leveler until proper pressure is applied and the crystal snaps in. Now you have new crystal . Clean crystal thoroughly and the inside of the case. Place watch upside down carefully place movement back in. slide spacer in . Now slide watch stem and crown back in push down again on the set leveler with pin pusher. Place case cover on back and tighten properly to prevent water or moisture from entering and you are done. This repair should be done by a professional especially on such a nice watch. Any watchmaker can do this job and will have the tools to do it properly
Use a jeweler's loupe to identify all scratches on the watch crystal. You do not have to remove the watch crystal from the watch.
Use a polishing cloth to remove dirt, grit, lint or any debris on the watch crystal. Squeeze a small amount of standard toothpaste with abrasive properties onto the watch crystal. Gently brush the toothpaste into the crystal for five minutes. Wipe clean the watch crystal. and repeat another five minutes.
Use the jeweler's loupe to inspect your progress. Repeat application if necessary. Apply Brasso polish once the watch crystal is wiped clean. This will polish the crystal to a clear, bright shine.
Apply Autosol or Polywatch to the watch crystal in the same manner as toothpaste if you prefer to use a product specifically designed for watch crystals. These products will provide the same results as toothpaste. You may also apply Cerium Oxide, a glass scratch remover used specifically in the window manufacturing industry.
Apply a small amount of 3-micron diamond paste using your finger or a Kleenex if removing scratches from a sapphire crystal. Rub the paste in for about five minutes. Remove paste with cloth. Buff the sapphire crystal with one-quarter micron buffing diamond paste for finishing.
Use a toothpick to remove excess polish and gunk that may accumulate between the crystal and the bezel that secures the crystal in place. Gently work the toothpick around the diameter of the bezel. Wipe the bezel clean with a cloth.
Buff the watch crystal with a polishing cloth.
OR..take to a local jeweler/watchmaker.
Best regards. Jewel
mcdevito75 here, I hope you have a warrantee on your Tag Heur watch, if so, contact Tag Heur, if not, your on your own, (Sorry) sounds as though it"s lost some of it"s waterproofing ability or the seal around the crystal, usually a crystal sealer. Best Bet look for a small watch repair shop in your area, have them take a look at your watch. The Fog on the crystal is the tempersture change of the air in your watch, no watch is air proof, re-sealing the crystal should help, also, replaceing the rubber seal on the back of the watch.
mcdevito75 here, Hello David, Tag Heur a very fine watch, First I would make sure it is the seconds hand that stopped and not the Chrono. hand, I would also go over any instructions that came with the watch, about the light scratches on the saphire crystal, the crystal is scratch resistant to a point, and can occur almost anyway, rubbing up against something harder than the crystal itself, (certain Stones and materials) even if your in a dusty place scratches can occur on any crystal. Check with your warrantee, you should be covered.
mcdevito75 Here, Your watches bezel can be re-plated and the crystal replaced, I have a repair person who does expert work, specially on high end watches, Tag Heur, Rolex, etc. contact me at [email protected] for details.
Either the watch is faulty, in which case you need to return it to the store which you bought it, Tag Heuer are very good at fixing their watches. If you bought it elsewhere, check that it is genuine, before sending it anywhere, because if not a genuine Tag Heuer, you may not get it back. I'm guessing its a Quartz model, which are difficult to repair but simple and cheap to replace, which is what they will do (Tag/Jewellers) if its an Automatic model, then it will be repaired quite quickly, as very simple to do.
Any problems, luxury sauce dot com, contact me via there.
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