Konica Minolta Dimage Scan Dual IV won't scan slides properly

You can find it here.

Konica Minolta Photo Imaging Europe GmbH DiMAGE Scan Dual IV

Self Help Product Support Konica Minolta Business Solutions Inc

try this site

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

You should read the Owner's Manual. Download it from here:
Minolta DIMAGE Scan Dual III Owner's Manual (English)

Of course it does. I'm using both a Minolta Dimage IV and Minolta Dimage Elite 5400 Mk 1 (firewire and usb). Here's my latest driver:

; sonyscanners.inf -- Sony (Konica Minolta) Film Drivers
;
;
; Beta driver for Windows Vista and Windows 7 operating
; systems for all known Sony film scanners.
[Version]
Signature="$CHICAGO$"
Class=Image
ClassGUID={6bdd1fc6-810f-11d0-bec7-08002be2092f}
Provider=%Provider%
DriverVer=2/19/2011,3.0
[Manufacturer]
%Mfg%=Models,ntamd64
[Models]
; USB and SCSI scanners
"Minolta Scan Dual II" = USBScanner,USB\Vid_0638&Pid_026a
"Minolta Scan Dual III" = USBScanner,USB\Vid_0686&Pid_400d
"Minolta Scan Dual IV" = USBScanner,USB\Vid_132b&Pid_000a
"Minolta Scan Elite 5400 2" = USBScanner,USB\Vid_132b&Pid_0012
"Minolta Scan Elite 5400" = USBScanner,USB\Vid_0686&Pid_400e
"Minolta Scan Elite II" = USBScanner,USB\Vid_0686&Pid_4004
"Minolta SC-110" = USBScanner,USB\Vid_0638&Pid_0a15
"Minolta SC-215" = USBScanner,USB\Vid_0638&Pid_0a16
"Minolta QuickScan 35" = SCSIScanner,SCSI\ScannerMINOLTA_#2880___________
"Minolta Scan Dual" = SCSIScanner,SCSI\ScannerMINOLTA_#2882___________
"Minolta Scan Multi" = SCSIScanner,SCSI\ScannerMINOLTA_#2883___________
"Minolta Scan Speed" = SCSIScanner,SCSI\ScannerMINOLTA_#2884___________
"Minolta Scan Elite" = SCSIScanner,SCSI\ScannerMINOLTA_#2885___________
"Minolta Scan Elite 5400 Firewire" = SBP2Scanner,SBP2\MINOLTA&DS_Elite5400&CmdSetId104d8
[Models.ntamd64]
; USB and SCSI scanners
"Minolta Scan Dual II" = USBScanner,USB\Vid_0638&Pid_026a
"Minolta Scan Dual III" = USBScanner,USB\Vid_0686&Pid_400d
"Minolta Scan Dual IV" = USBScanner,USB\Vid_132b&Pid_000a
"Minolta Scan Elite 5400 2" = USBScanner,USB\Vid_132b&Pid_0012
"Minolta Scan Elite 5400" = USBScanner,USB\Vid_0686&Pid_400e
"Minolta Scan Elite II" = USBScanner,USB\Vid_0686&Pid_4004
"Minolta SC-110" = USBScanner,USB\Vid_0638&Pid_0a15
"Minolta SC-215" = USBScanner,USB\Vid_0638&Pid_0a16
"Minolta QuickScan 35" = SCSIScanner,SCSI\ScannerMINOLTA_#2880___________
"Minolta Scan Dual" = SCSIScanner,SCSI\ScannerMINOLTA_#2882___________
"Minolta Scan Multi" = SCSIScanner,SCSI\ScannerMINOLTA_#2883___________
"Minolta Scan Speed" = SCSIScanner,SCSI\ScannerMINOLTA_#2884___________
"Minolta Scan Elite" = SCSIScanner,SCSI\ScannerMINOLTA_#2885___________
"Minolta Scan Elite 5400 Firewire" = SBP2Scanner,SBP2\MINOLTA&DS_Elite5400&CmdSetId104d8
[USBScanner]
Include=sti.inf
Needs=STI.USBSection
SubClass=StillImage
DeviceType=1
DeviceSubType=1
Capabilities=0
[USBScanner.Services]
Include=sti.inf
Needs=STI.USBSection.Services
[SCSIScanner]
Include=sti.inf
Needs=STI.SCSISection
SubClass=StillImage
DeviceType=1
DeviceSubType=1
Capabilities=0
[SCSIScanner.Services]
Include=sti.inf
Needs=STI.SCSISection.Services
[SBP2Scanner]
Include=sti.inf
Needs=STI.SBP2Section
SubClass=StillImage
DeviceType=1
DeviceSubType=2
Capabilities=0
[SBP2Scanner.Services]
Include=sti.inf
Needs=STI.SBP2Section.Services
[Strings]
Provider="Sony (Konica Minolta)"
Mfg="Sony (Konica Minolta)"

I do not have an answer for you, unfortunately, as my Dual Scan IV is doing almost the same thing....my unit will not load the 35mm film slider - when it tries to load, it makes a fairly loud clicking or ratchetting sound. This occurs each time I push the film into the unit. Have you had any replies or have you found a solution to the problem. Thanks and good luck.

DS Dual 4 even works with SnowLeopard on a CoreDuo MBP. But it doesn not support Autofocus when used under USB2. You have to use a USB1.1 Port, if you want to use autofocus function. Every time the software crashes, because you tried e.g. to use autofocus with USB2, you will have to close the application, go to the folder User/Library/Preferences/DS Dual4/... and look whether there is a file name something like "MFSlib...." and pull it to the trash bin. You can start the application again. PS.: Your keyboard USB port is a USB 1.1 port!

Are you doing index scans or prescans? Sometimes the software gets funky - try doing at index scan if you are doing prescans, and vice versa. Also try CHTL+SHIFT+I which is a recalibration (don't that will do anything but it can't hurt). The best thing might be to just remove Dimage totally (you may have to delete the main folder if you've created any Jobs) and then reload the software. Before you do that, update your virus software, do a system check, and maybe some maintenace like a Defrag - then reboot, remove the software, reboot again and reload software.

Use VueScan. A free trial is available so you can test it before you commit to buying it. Available for Windows and Mac.

http://www.hamrick.com

1) Install all of the usual Minolta software in Vista.
2) Create a new folder somewhere
3) Create a new txt file named minolta.inf and paste this into it:

; scanners.inf -- Test Vista Minolta Film Drivers
;
;
; To remove this driver and install the original
; manufacturer's driver, go into Device Manager,
; open Imaging devices, then click on the scanner name
; with the right mouse button and choose Uninstall.
[Version]
Signature="$CHICAGO$"
Class=Image
ClassGUID={6bdd1fc6-810f-11d0-bec7-08002be2092f}
Provider=%Provider%
DriverVer=3/12/2009,2.0
[Manufacturer]
%Mfg%=Models,ntamd64
[Models]
; USB scanners
"Minolta Scan Dual II" = USBScanner,USB\Vid_0638&Pid_026a
"Minolta Scan Dual III" = USBScanner,USB\Vid_0686&Pid_400d
"Minolta Scan Dual IV" = USBScanner,USB\Vid_132b&Pid_000a
"Minolta Scan Elite 5400 2" = USBScanner,USB\Vid_132b&Pid_0012
"Minolta Scan Elite 5400" = USBScanner,USB\Vid_0686&Pid_400e
"Minolta Scan Elite II" = USBScanner,USB\Vid_0686&Pid_4004
"Minolta SC-110" = USBScanner,USB\Vid_0638&Pid_0a15
"Minolta SC-215" = USBScanner,USB\Vid_0638&Pid_0a16
;---------------- Duplicated from [Models]
[Models.ntamd64]
; USB scanners
"Minolta Scan Dual II" = USBScanner,USB\Vid_0638&Pid_026a
"Minolta Scan Dual III" = USBScanner,USB\Vid_0686&Pid_400d
"Minolta Scan Dual IV" = USBScanner,USB\Vid_132b&Pid_000a
"Minolta Scan Elite 5400 2" = USBScanner,USB\Vid_132b&Pid_0012
"Minolta Scan Elite 5400" = USBScanner,USB\Vid_0686&Pid_400e
"Minolta Scan Elite II" = USBScanner,USB\Vid_0686&Pid_4004
"Minolta SC-110" = USBScanner,USB\Vid_0638&Pid_0a15
"Minolta SC-215" = USBScanner,USB\Vid_0638&Pid_0a16
;---------------- USBScanner -------------------------
[USBScanner]
Include=sti.inf
Needs=STI.USBSection
SubClass=StillImage
DeviceType=1
DeviceSubType=1
Capabilities=0
[USBScanner.Services]
Include=sti.inf
Needs=STI.USBSection.Services
[Strings]
Provider="Konica Minolta"
Mfg="Konica Minolta"
4. Save file. Turn on scanner and go into device manager and update the old minolta driver with this driver. You may have to manually update it.
5. All the normal Minolta programs now work just fine. Enjoy!