Hi, I am unable to remove the access cover for the drain pump on my Maytag Epic Z washer. I was able to open the front panel, but am having trouble getting off the white dial to check for clogs. I've tried pulling and turning the dial to no avail. Is there any trick or advice people can offer that may aid in its removal? Thanks, Sherman Williams

Hi

Error code SD/5d means LONG DRAIN. This error appears when the drain time exceeds 8 minutes and the water valves turn off. After 4 minutes the "Sd" error will be displayed, and then 4 minutes later the F21 error code will be displayed. Press PAUSE/CANCEL two times to clear the display. Please Check the drain hose and make sure it is not plugged or kinked. If the drain hose if fine then unplug the washer and check the electrical connections at the pump and make sure the pump is running. Check the drain pump filter for foreign objects. To access the drain pump and filter remove the front kick panel and trace the drain hose to the bottom of the washer, drain pump would be located there. If you are not able to access it, then replace the back panel as well. Plug in washer or reconnect power. If the issue is still not resolved then you would need to replace the drain pump. Hope this helps...please post back for further assistance.

Daniel

F02 is fault code for DRAIN, the pump may be blocked or the drain hose blocked or kinked. Most washers have an access plug behind the lower front panel of the machine which you can open and check for blockage of the pump.

Check the drain filter and pump . Remove the front lower panel and you will see the pump

The drain filter is located in the pump behind front bottom panel. Disconnect power and remove the three screws attaching the lower front access panel to the cabinet then pull the panel down and off the cabinet. You can prop up the bottom front edge of the washer or cushion and lean it against the wall to access and remove the screws more easily. Once the panel is off, remove the filter by turning the knob counterclockwise. Clean the filter from any debris that prevents water from draining out properly.

F 02 error means that is Clogged drain filter.
Remove lower front panel, Torx driver required. Open the filter, the front cover spins off. Remove baby sock, dog hair, and fibers from curtains and replace cover. Mount front panel, set washer down. Plug in and test.
Was this helpful? please rate my assistance thank you

SD = Slow Drain Error.



If you experience a problem where the washer does not drain properly or the drain pump makes excessive noise, here’s the information you need to check the drain pump:

Symptom: PUMP IS RUNNING, BUT NOT DRAINING PROPERLY.

1. Unplug the washer while servicing inside the unit.
2. Remove the lower kick panel under the door by removing the three 7mm screws under the bottom edge of the panel. HINT: Use a couple of blocks of wood to prop up the front feet of the washer to gain better access to the screws. Once the screws are removed the panel should drop down, and then pull off. If the panel becomes stuck, a slight tap on either side will dislodge it.
3. Locate the drain pump. It will be located directly under the wash tub (it is the only pump this washer has).
4. There is an access removal cover on the pump that can be removed to clean out the trap. BEFORE doing this, it is strongly recommended that you remove all residual water from the wash tub & drain line or you will have about a gallon or so inside your washer and on the floor to clean up.
5. Here’s a helpful way of quickly removing the residual water. If you own a wet/dry shop vac, remove the drain hose from the standpipe at the wall and pull a vacuum with the shop vac. This will empty the wash tub, pump and drain lines. If you don’t own a shop vac, grab a bunch of old towels and open the access on the pump slowly so that it comes out at a trickle. Allow the towels to soak up the majority of the water. Close the access and stop the water if you need to get additional towels.
6. Open the pump access and remove once you have all the water drained. Check the drain pump for foreign objects and debris. Check the pump impeller and make sure there’s nothing caught in it. Items as small as toothpicks or cotton swabs have been known to stop this pump from working.
7. Clean out the pump thoroughly and reinstall the access cover. Make sure the cover is snug, but do not over tighten.
8. Place the drain hose back in the standpipe (IMPORTANT – DO NOT FORGET!).
9. With the bottom panel still off, plug the washer back in and select the following on the operator console – DRAIN SPIN, NO SPIN, and then press any button under OPTIONS 4 times (it must be the same button). “C00” will show on the console display as the washer begins diagnostics mode.
10. Check the drain pump for leaks as the washer fills. The pump is gravity filled and will hold water even it is not pumping. Allow washer to run through diagnostics until it begins the wash tub tumble cycle.
11. At this point, you can stop the diagnostics procedure by pressing PAUSE/CANCEL 2 times. The drain pump energizes and the washer will begin to drain.
12. If the drain pump works normal and there are no leaks detected, reinstall the bottom panel and tighten screws.


NOTE: It is normal to have residual water left inside the wash tub under the wash basket. This is why it is important to leave the door ajar when not in use so this water does not become sour.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

Hello, unplug the washer remove the lower front access panel, get to the switch and pull downward on the circullar shaped release tab. Now drain the machine manually, take the filter out of the pump and clean out. reassemble and test. good luck

pump is likely not clean yet
there is a chance that the pump impeller is loaded with lint, inside the pump body
not sure about front loader dissassembly,
usuallly front panel removes and the pump is accessible on the front side of the motor retained by two spring clips.
if you clear the muck quickly the lint wont damage the impeller

F28 is a misc error,
most of the time it is because the washer is NOT LEVEL.
1. Unplug waher,
2. Relevel washer. (make sure all legs are equally distributing weight, so as to ensure no shaking). See owner's manual.
3. Plug in, and use.
Hope this helps.
Jay