Hello, my name is Becki Barned, with Dish Network customer service. To get your tv to work those particular functions, you will need to reprogram the remote to the tv, finding a code that works all functions of the tv. Some codes will work the power and volume, but not the other functions. Try these steps:
1. Hold down the TV mode button until all lights at the top of the remote are lit up
2. Press the 3 digit code in
3. Press the pound button
4. Press the SAT button on the top left of the remote.
Here are the codes to try:
505
671
627
864
006
Hope this helps!
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