I cant get the fisherprice IXL software to work on my computer

hi Manura,

http://service.mattel.com/us/technicalproductdetail.aspx?prodno=R9703&siteid=27&catid=520

There you'll get pc softare for iXL try from there

If this is software that come preinstalled on the computer

Try looking on the Manufacturers website under Support.

So here's the deal, the available software are only discs to buy from retailers. They do not have them available online nor can you install it from online so why it is available to download online is BEYOND me! The 20 digit registration code is available when your purchase the software disc from a retailer like Toys R Us. They for some reason make it seem like these programs are available for you to download online and for FREE and even if you want to purchase the software online you can't! LOL! My suggestion is to have everyone with the same problem call their customer service and make a complaint because the way they present it is highly misleading. Their customer service number is 1-888-892-6123! Call complain. Give them your info. Maybe they will send it to you for free! Can't hurt! Hope this helps. :)

firs you have to downland the software and then you put cable on the computer and the ixl and its dine.

everyone is having the same issue it must be the server down

Did you download the cd that came with the ixl product first? I broke mine all to pieces and am trying to download the Scooby Doo, but I think I need the other on the comp. first. Ughh! I just ordered a replacement CD for the IXL online...the one with the monkey on the front that comes with the hardware. I hope you have better luck than me!

Fisher price has a fix for this. Apparently XP, Vista and W7 do not have this font in the installation packet, and it was supposed to be included on the v 2.0.0 iXL installation disc. It was not.
Call the 888 number in the error message and go to the prompt for the handheld/plug to PC components and talk with them. They will email you the font you need to install. Should work like a champ after that.

Go to the ixl website. Download the mac version of the ixl data management software and the mac version of the ixl game software. Use the registration codes in the CD box to activate the software.

you need to do a RUN command

run; 'regedit'

'hkey' files will appear, you need to go into two of them and find the fisherprice folder in the SOFTWARE folders.

be carefull not to delete anything else.lol

you will fint the 'SOFTWARE' folder in;
hkey_current_user &
hkey_local_machine

just delete fisherprice..

once thats done go into the programs folder in the local disk (c drive)
delete the fisherprice folder from here too.

done! thats how to manually uninstall software.