You may just need to reset your modem and router, turn off both, and cycle the modem on, then the router. once that is done, if you're using windows, hit the windows key and the r key at the same time. type cmd into the dialog box and hit enter. when the black box appears type "ipconfig /release"
then type "ipconfig /renew" no quotes. then see if you are able to access the web. if not type 'ipconfig" and it will give you information about your ip address, come back and tell us what it says you have for an ip
If you need further help, reach me via phone at https://www.6ya.com/expert/joel_63c670a84e9f6a97
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