Buy the program again install and un-install?
That is with out a doubt the most asinine thing I have ever heard. Ignore him and try booting into Safe mode then run the add /remove program. The software is simply loading with the system files and once activated is difficult to remove while the Fix-it files are running. Many spyware and Virus programs do the exact same thing.
Running in safe mode loads just the bare essential files Windows needs to run. All others are skipped..
If this fails, try downloading and installing Revo link
here.It will ask to search the registry for stray entries left behind. Let it do this, but be careful deleting the registry entries. Be sure it is a stray from the Fix-it utilities. You can usually tell by checking the entry displayed.
Revo is a powerful clean up tool.
It will TRY to use the programs un-installer first.
"Most installations set up a "un-installer" file.
If Revo does not find one, It will automatically go to the next phase and do it's best to locate all the bits and pieces and purge them.
Good luck!
Hope this helps!
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