The mouse is completely gone off:
the battery is fine , i'ver tried various usb ports
tried the reset switch under mouse
what can i do
You need a starting point. Need to find out if it is the mouse or the usb port. You stated you already checked the batteries and switch under the mouse and tried different USB ports. There are no other things to try. So I would guess the mouse is defective and bring it back. The only way to find that if it is the mouse or the usb port is to try a mouse that you know works. If it works then we know it is the mouse and you can return it, if it does not work then you know its the usb port.
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I am having the same problem. The green light goes on on the mouse for 10 seconds, then shuts off.
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