Hi..Caller ID function not working on our base and handset phones Model No. KX-TGA641. Used to, but now does not. Pls help! Thank u

The KX-TGA641 handset is not compatible with the KX-TGC350 base. The KX-TGC350 communicates with the KX-TGDA20 add-on handset. The included handsets are KX-TGCA35 (1 to 4 handsets depending on the model). See the manual here: https://help.panasonic.ca/viewing/ALL/KX-TGC350/OI/TGC364_PNQX7789XA/TGC364_PNQX7789XA.pdf . You can also check the product page here: https://shop.panasonic.com/cordless-corded-telephones/cordless-telephones/KX-TGC35.html?dwvar_KX-TGC35_handsets=1 .

The KX-TGA641 handset is compatible with the KX-TG6400 series base. See the manual for this expandable cordless telephone system here: https://help.panasonic.ca/viewing/ALL/KX-TG6411/OI/TG6411_PNQX1623YA/TG6411_PNQX1623YA.pdf?a_id=54175&session=tg2XbQ_o . You can also find the handset's manual here: https://shop.panasonic.com/support-only/KX-TGA641T.html . Additional information for the KX-TG64 series phone system is available from one of those product pages: https://shop.panasonic.com/support-only/KX-TG6411T.html .

I wish that I had better news for you. In this case, the base is speaking a different language during registration than the KX-TGA641 is expecting. They will never properly communicate.

Cindy Wells

Please call your phones service provider, they may charge for this service. Just because the phone is capable of caller ID function doesn't mean it is a free service.

Please refer page 31 in the attached manual for registering handsets to base unit. Good luck.

http://service.us.panasonic.com/OPERMANPDF/KXTG6511-MUL.PDF

Assuming your KX-TGA641 handset is mated to either a KX-TG6431 or a KX-TG6441 base, follow the instructions on page 32 of the manual.

HI.


some info on your model.


Product Name : Panasonic KXT7630

Product Rating: 0 out of 5 (0 Rating ) Category: Home Telephone Brand: Panasonic Type: Digital corded handset Caller ID: Without Caller ID Ringtones: Standard ringtones Speakerphone: With speakerphone Number of handsets: 1 handset Messaging functions: No messaging supported






riz.

no caller id on my phone

To turn Talking Caller ID on or off
You can turn Talking Caller ID on or off for the handset and base unit separately. If
this feature is off, the unit will not announce caller names. The factory preset is ON.
Handset Talking Caller ID feature
1 Press [MENU].
2 Scroll to “Talk Caller ID” by pressing [d]
or [B], then press Select.
3 Select “Off” or “On” by pressing [d] or [B].
4 Press Save, then press [OFF].

Also Refer To Page 31 Of Your Owners Manual.

If You Do Not Have The Owners Manual It Can Be Downloaded Here.
http://support.radioshack.com/support_phones/doc73/73355.pdf

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Hi trinigirl, You should not have to do anything to make the caller id information come through. There is no programming to perform for the regular caller id identification on your display after the second ring (it takes at least one ring cycle for the digital information to pass through). Your model also has the talking caller id function, which will announce in English the callers name or a custom name you can prepare in the phone book of handset number 1. With all that said, you are not getting caller id showing after the second ring, then your phone is bad (which is pretty rare for this symptom), or your phone line still does not have caller id activated. To troubleshoot your problem you need another phone line with working caller id and/or a different phone that is known good to pass caller id. That way you can interchange the phones/lines to see if it is your line or your phone. My guess it is your line somehow, though I have fixed phones that won't pass caller id, but rarely. If it is your phone, try rebooting it, thats about all you can do short of sending it in for repair. Let me know how it goes. CG

They all have talking caller id on the phones themselves