My documents will not print the colored part. just Black and white

there some reasons :

1- Are you sure to select the copying color not black and white ?
2- try to reset color ink cartridge ,
3- try to select clean print head

i hope that was help you

Mohamed Hejazi
Afaqnama -Libya
[email protected]

Perform the head cleaner mantenace menu and feed roller cleaner then make a test print.

Setting the font type color in a Microsoft Office Word document to black will ensure that the document prints the text in black. However, if there are images, graphics or photographs within the document, they will more than likely print in color or hued colors similar to black. To ensure that the entire document prints solely in black ink, you must set the color settings on your individual printer to black-and-white

Instructions:
1.Click "File" and then "Print." To open the print dialogue box using keyboard commands, press "CTRL" and "P" simultaneously.
2.Select the printer you are using at the top of the dialogue box under "Printer" and "Name."
3.Click the "Properties" button next to the selected printer. The dialogue box that appears is different for all users, as it depends on the type of printer being used.
4.Click on a tab, button or selection box indicating "Color." Most options include high-quality color, grayscale and black cartridge only. Choosing grayscale will print the document using various shades of gray and other tones such as blue or green that match the actual hues in the document visible on the screen. A photo or picture that may look black or gray could actually have blue undertones. To print purely in black and white with no undertones, you must select either "black cartridge" or "black and white only."
5.Select "OK" to return to the Microsoft Word printer dialogue box. Press the "Print" button to print the black-and-white document.

I hope you find it very helpful. Thanks.

It may be set for grayscale (black and white) in the print properties. Go into the print properties in Word and look for a color or black and white setting, either under Color Management or Advanced. Set it for color, and then print your color document.

This has to do with the document printing properties. When you are ready to print a document, choose properties and make sure you go through the printer settings under that software.
The test page only verifies the cartridges. The printer properties of the software control the printer during printing.

go into your driver and change your color preferences to black and white. that way when you want to print color you actually have to tell it to do so. which will save your color ink, and will print much faster. full color printing of a black and white document uses all ink colors except black to make what is called process black.

One or more of the drums may be defective. Swap the black with another color and print a document. If that color printed the charectors ok, then continue the test with the other drums each taking a turn in the Black drum position until you find the bad drum.

In the printing preferences you need to select Black and white.

1. open the document you want to print
2. click file
3. click print
4. select printer from list, then click on preferences
5. look around the pages.

In Color tab I found a print in Grayscale - this setting will print the document in black and white colors, the pages may be diffrent on diffrent printers. look for black and white setting or Grayscale.

picture: printing preferences, color page on a hp printer, select grayscale with black cartridge only.

if your document only black and white , the machine only use black ink, no going withdraw the color ink. but you have had to leaved the full color ink in the machine.

before you print go to the print properties or preferences, in there see if you find a setting that says black/white or color. select color then print.

you may or may not have this option. the older HP ink-jets defaulted to Black/white and you had to manualy select color from the current document you where printing.