Kyocera K10 Chronic Problem. It Shuts Off Unintentionally, Automatically.
There is an inherent problem in the K10 cell phone and VirginMobile knows it. They will automatically shut off several times a day at random intervals.
They will send a 'refurbished' replacement free of charge. Most of these are phones customers sent back for the same problem. They give it a quick test and then send it along as a replacement to the next customer.
After the third ( that's right, count 'em, THREE) replacement phones, they finally sent me an Kyocera Oyster phone as a replacement.
I had my original phone 2 years before the problem began. I read somewhere that it is a virus afflicting the K10. Virgin Mobile will not officially acknowledge th problem but their some of thier customer service reps will. Have this problem? Contact VM.
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