I had the same "Blocked" problem and solved it - by using a rubber band! Unplug the machine and take off the outer cover. Remove the DVD reader and take off the cover to the reader - you can now easily recover the DVD that was stuck in the machine. Now slide out the actual DVD tray, you will have to bend back a couple of restraining bars to get the tray out completely. You should now see a small white wheel which is actually the end of a concealed electric motor. There will also be a larger black pulley which controls the movement of the DVD tray. If there is no band connecting the pulley and the white wheel, that is your problem and I solved it with a small elastic band. Put everything back and turn on, wait for all the messages to clear and press the eject button - the tray opens simples. It has taught me never to force the tray in manually, but to always use the eject/open button.
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