SOURCE: How do I downloard pics from my Samsung SC-D6550 Camcorder?
Are you using a Video Camera? If so, you need a Fire Wire cable, not a USB cable. You can get Fire Wire Cables at Radio Shack or any store that sells electronics.
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This is usually caused by an oxidized or defective Audio/Video drum. Try running a cleaning tape through the camera. If this does not solve the problem the camera will need to be repaired qualified service technician.
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