Turntable does not turn - Whirlpool model mt910SFQ-0 - Accuwave 1000. The turntable turns erratically and only occasionally. It is accompanied by a clicking noise when it does not turn. Sounds like maybe a stripped plastic gear. Is this a part the a mechanically inclined individual could replace? Are parts available for a 1997 microwave?

There is no turntable control. It is always on. The turntable should change direction each time the unit is used. If the turntable is not operating, it has malfunctioned. Newer microwaves for the most part all have full-time turntables to promote even heating, thus reducing customer complaints about ovens that don't heat right.

All microwaves make some noise when running. Cooling fans, exhaust fans, turntable motor, transformer, and magnetron all make noise. I assume you mean some unusual noise. I need to know more about what kind of noise it is - a loud roar, a rattling sound, a high-pitch squealing sound, a "clunk-clunk" sound or what? By the way, a "klunk-klunk" sound is frequently caused by small debris stuck to the wheels of the turntable support tray. Try cleaning those wheels and the track they roll in.

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There's a turntable motor in the bottom of the oven that drives a turntable support directly in some models, and a plastic coupling that rotates the turntable in others. Turntable motor failure is common, or there could be connections in the power to the motor that have gone bad. Sometimes the plastic of the turntable coupling cracks, and the motor shaft turns but the turntable doesn't.

You can check a turntable motor with an ohmmeter. A good motor will show fairly low resistance (a few hundred ohms or less) between its terminals, while a very high or infinite reading means it's bad. In most models of oven you get at the motor through and access panel on the bottom. Replacement motors for many brands are available, although they're not always easy to find.

It may be more economical to replace the oven if it's a basic counter top model. They are under $50 these days, and a replacement motor might cost $20 or more. Of course, you can continue to use the oven even if the turntable doesn't, you'll just need to turn the food yourself occasionally during cooking.

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Two possibilities: either the turntable coupling is broken or the turntable motor has quit. The plastic coupling can wear or crack so it no longer fits properly on the turntable motor shaft. Then even though the motor still turns, the turntable doesn't. Or the motor itself may have stopped working. If the plastic coupling still looks normal and you can't rotate it easily by hand while it's in place, it's probably the motor.

I'm here in the US so I can't suggest where to find parts, but you should be able to locate a supplier who might have replacements available. Of course the oven will still work without the turntable running. You'll have to open the oven occasionally and turn the food yourself to insure even cooking.

Once i opened up the microwave, I found that some kind of capacitor or something (had two wires going to it) had fell down on top of the fan. I had to rig the plastic mounting bracket and re-attach it to a panel inside. That took care of the rubbing noise. It turned out that some one had unplugged the wire that powered the turntable. That took care of that. it seems to work fine now. Steve

You may have a tunrtable motor or spindle problem..
This info is from GE website..( link : http://genet.geappliances.com/geasearch/Dispatcher?REQUEST=GETSEARCHRESULT

To minimize the possibility of electric shock, unplug this appliance from the power supply before attempting any maintenance or cleaning.

• Make sure the turntable is centered and seated properly. On models with a stirrer motor there is a shaft protruding up through the floor of the microwave. Make sure the turntable is securely fastened to this shaft. On models that turn on a ring with wheels attached, make sure the turntable is seated securely on the ring.

• Check the turntable to make sure it is placed right side up. If the turntable plate is upside down it will drag on the floor of the microwave.

• Check to make sure that there is no food or debris under the "wheels" of the turntable ring. Food can prevent the wheels from moving forward.

• Be certain you are pressing a cook function rather than a timer function.

• If the microwave has a turntable on/off feature make sure the turntable was not inadvertently turned off. Try depressing the turntable on/off pad to re-engage the turntable.

Driver turntable or turntable motor needs to be replace

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This model does not have that feature.

To download your owner's manual free, enter your model number here.

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If your model is MH1160XS, then no.

But if yours is a different model, you can download the owner's manual from the Owner Center here: http://whirlpool.com/custserv/index.jsp

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