Firedragonre,
If you know that you are getting gas the unit either has a bad or mislocated igniter or a bad thermal valve in the gas metering assembly. I have a tip at http://www.fixya.com/support/r4258201-fix_gas_reddy_heaters_will_not_continue which explains the problem, how to repair the unit and where to get the necessary parts.
Thanks for using FixYa and for the great rating.
hardrocko
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