I'm sorry but I read over the manual and couldn't find a 'general error' message listed. Nor, could I find a way to reset the printer so it could print.
http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?BV_UseBVCookie=yes&infoType=Doc&oid=26322&prodoid=37368458
The documentation for the epson printer is rather detailed though, and it is possible I missed it somewhere, but I would try the above link for more leads that may lead to a solution.
Maybe try to call Epson technical support for more information:
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