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Merry Christmas! Our washing machine whirlpool

Merry Christmas! Our washing machine whirlpool 7100 series agitator will not work at all? Once it is filled with water it makes a humming noise like it is trying to agitate but nothing happens, any suggestions please?

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Michael Thomas

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Hello there and merry christmas to you too
ok please read this solution fully this will be posted in 2 posts so i can get it all for you ok
There are a couple of different reasons that this problem happnes on these machines i have this listed below please feel free to leave me a comment on any of these if you need help trying to figure out how to inspect them or test them ok but you will need a multimeter to do most of the testing.
Lid switch If the lid switch is defective, the washing machine may not agitate or function at all. The switch is inside the washing machine main housing near the door frame. Often you have to raise or open the top or front of the washing machine to get to the switch. If it's defective, you need to replace it. Motor coupler Many washers produced by Whirlpool® use a small, relatively inexpensive motor coupling. It's plastic and rubber and is mounted to the shaft of the motor on one side, and to the transmission on the other. Over time, the coupler wears out and fails. If this happens, you need to completely replace it. Belts Many washing machines have one or two belts. If a belt is broken or badly worn, you need to replace it with a genuine belt from the manufacturer. (Some washing machine belts are designed with special characteristics not found in automotive belts.) i will continue in the next post

Posted on Dec 26, 2010

  • Michael Thomas
    Michael Thomas Dec 26, 2010


    your washer was made by GE®, it may use a clutch for agitating the
    clothes. As the clutch wears out, it may prevent the washer from
    agitating well or at all. If the clutch is worn, you need to replace it.
    For this job, you probably want to hire a qualified appliance repair

    Drive motor

    washer brands use a reversing motor. For agitation the motor runs in
    one direction, for spinning and draining, the other. It's possible for a
    motor to burn out in one direction and continue to operate in the
    other. If this happens, you need to replace the entire motor.

    Drive pulleys

    The motor or transmission drive pulley may be worn and unable to turn the drive belt. If so, replace the pulley.


    The transmission could have either of these problems:

    washers produced by Whirlpool® have a transmission with an
    electro-mechanical shifter. If the shifter becomes even partially
    defective, the unit may not agitate properly or at all.

    The transmission may have a worn or broken gear, or some other internal problem.

    If you suspect a transmission problem, you may have to call a qualified appliance repair technician to repair it.


    inside of the agitator--where the transmission shaft attaches--can
    become worn, and strip out the spline that allows the agitator to
    properly grip the shaft. Then the transmission shaft rotates back and
    forth as it should, but the agitator doesn't move properly. If this
    happens, you may need to replace the agitator and/or the transmission



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