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Posted on Nov 04, 2017
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I have a Fantom External hard drive since 2004. It was used on an iMac 2000 macos 9.2.2. I am trying to retrieve files by using a Powermac G3 w/macos 9.2.2. It open up one time and froze. I also try connecting to macos x 10.2.8, 10.5 and window xp SP2, all these does not mount. What is the problem? driver? It was formatted for Fat32.

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Anonymous

  • 10406 Answers
  • Posted on Oct 30, 2010

SOURCE: I am using Fantom Titanium 250GB External

The disk-drive inside the enclosure is problematic.
Open the enclosure, to get the model-number and serial-number from the label on the disk-drive.
Then, access Fantom's web-site, to check the warranty-status of the drive. If the warranty still is valid, they will replace it, at minimal cost to you.
If the warranty has expired, purchase a new, compatible, disk-drive, and transplant it into the enclosure, to "resuscitate" your device.

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Anonymous

  • 10406 Answers
  • Posted on Nov 02, 2010

SOURCE: I have Fantom Drives Titanium 250GB i am not able

Connect it to a different computer. If it still is not detected, then there is a hardware problem. Exercise the warranty to get it repaired/replaced.

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