Question about LaCie d2 Extreme 250GB External with Triple Interface USB 2.0/Firewire 400/800 - 300790U ... Hard Drive

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When I came back from holidays, the battery on my APS surge protector had died. I got a new surge protector: problem is, now my LaCie extreme d2 isn't seen on my desktop, so I can't back up. The blue light comes on the LaCie. Has the LaCie died? btw, I am on an iMac with OS 10.3.9.

Posted by e_motion on

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ikkenom

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An external storage-device has four major components:

* the USB cable

* the power-adapter

* the disk-drive inside the enclosure

* the USB-to-disk-drive adapter inside the enclosure.

One of these components has failed.

Try a different USB cable.

Try connecting to a different USB port on your computer.

Try connecting to a USB port on a different computer.

Take a "multi-meter" and measure both the voltage and amperage output from the AC adapter, and compare with the specifications on the label on the adapter.

Open the enclosure, and remove the disk-drive, and then connect it as a "slave" disk-drive in a desktop computer, to see if it works at all.

Purchase a new, compatible, disk-drive, and install it in the enclosure, to "revive" your external storage device.

Get the part-number and serial-number from the label on your disk-drive, and access the manufacturer's web-site, and use "check warranty status", to see if they will replace the device, at minimal cost to you.

There exist commercial "data recovery" services that can try to repair your device, just long-enough to rescue and copy your files. For example, see: https://services.seagate.com/index.aspx?lng=en-US for a "no data - no charge" guarantee.


Posted on Dec 23, 2010

  • e_motion Dec 31, 2010

    I am very relieved to say it was the USB cable... now on order. As long as my computer lasts another week, when it should arrive... Thanks!

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