My camera won't connect to my laptop. I try turning the camera on when i plug it in to the laptop but then it shuts off and nothing happens. My laptop is a Toshiba with Windows 7 software. The last time i used the camera was over the summer and it worked fine then.

MF. Could be the new charger is faulty, return charger for exchange or refund. Battery could also be faulty, have it tested if you can by a computer tech. Check the attached links,instruction and guides, Good luck
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My laptop notebook will not turn on
my asus laptop wont even charge or turn on after it shut off mid windows...
Laptop Won Come On Even When Connected To Charger
Why Won My Laptop Turn On Even Though It Plugged In

Coolpix Cameras are tricky to use with chargers. I will assume your USB Charger EH-69P is 100 - 240V 50/60 Hz so it CAN work in many places around the world with an adapter. Do not go over 240V or you could damage it.

These cameras like to have the power supply connected when it is on to charge - meaning if you have it connected and you plug the charger in the wall it will NOT charge. So if you plug the charger in the wall first and then plug the cable in the camera it will work. The camera is actually ON when it charges and I never REMOVE the memory card when it is ON.

When you have a dead battery. Plug the camera in and make sure the ON LED lights and the Charge LED flashes. Then don't mess with it. Let it charge completely (Charge LED stops flashing and is OFF) and then unplug it. It will turn off. Then later you can turn it on.

Consider NOT connecting your camera to your computer.
The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.

Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or you can use any photo cataloging program, such as Picasa.

Consider NOT connecting your camera to your computer.
The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.

Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or you can use any photo cataloging program.

Hi, Nan.

Disconnect the power adapter, flip the laptop, unlock and remove the battery. Then, reinsert and lock the battery, connect the power adapter and try again.

Hope this helps.

Consider NOT connecting your camera to your computer.


The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.


Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or you can use any photo cataloging program such as Picasa.

Try NOT connecting your camera to your computer.

The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.

Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or you can use any photo cataloging program.

Consider NOT connecting your camera to your computer.

The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.

Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or you can use any photo cataloging program.

Sometimes there is a reset button and sometimes you have to reset it through a menu. Of course, if it won't turn on, then you can't get to the menus.

May I ask, what is you Toshiba camcorder's model #?

Problem cause:

Do diagnose your Laptop try to change your battery or adapter if you have some backup device