CAN I TRANSFER CALLS TO ANOTHER NUMBER IF I DON'T HAVE THIS FEATURE HOW DO I GET IT

Feature 3 or Transfer if you have a hard or softkey

To transfer calls you keep the line open, hit transfer, message, and type in the extension.

When on a call you would like to transfer, try pressing the FEATURE button then dial 70 followed by the extension number you are transferring to. Typically the transfer button is one of the programmable buttons, try pressing the FEATURE button then dial *0 and press one of the programmable buttons to identify what it is programmed as.

Sounds like your transfer and pick up button are actually direct inward dial (DID) lines. To see whats programmed under those buttons, press feature *0 then press your transfer button. It will probably give you a line number and port assignment for the line.

You can use FEATURE *70 and dial the intercom number. You can also program a button for Conf/transfer function. Pick a spare button, and with the handset down press FEAT *3 FEAT *70.

Carl

Yes. FEATURE 70 will transfer a call. You can either do it by hand, or program a button (FEATURE *3 button FEATURE 70) to do it.

Carl

I dunno. Get a life...

Call transfer on Norstar phones works by:

1. Answer call
2. Press the [Feature] [7] [0] (or simply press the [Transfer] button below phone display)
3. Dial the number where you want to transfer the call
4. Stay on line if wishing to speak to the person
   
5. Press the [Rls] button to complete the transfer

• If an external call is transferred to a busy internal or network extension, or is not answered after a few rings, the call automatically rings you back.
• Note: Use Link to transfer callers to a telephone number

sounds like the programming for that button was changed to last number redial. To re- program the button, press feature *3, press the button labeled transfer, and press feature 70 (transfer).

Well to place a call on Park:
-> you should answer the call -or- be on a call
-> press FEATURE 7 4
-> then look at the display as it will give you a park number
Anyone can pick up a phone now, then dial that park number which you've seen - to answer the call.


To Transfer:
-> you should answer the call -or- be on a call
-> press FEATURE 7 0
-> then dial the extension you want to transfer to...
Now you can either stay on the line to tell the person who you are transferring and then hang up the phone -or- just hang up after dialling the extension to complete the transfer.