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Posted on Dec 22, 2010
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My Epic 6500 power head will not turn on. Had to push the reset many times the last time it ran, and now it will not turn on. Help!

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Roger Potts

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  • Master 694 Answers
  • Posted on Dec 22, 2010
Roger Potts
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Joined: Sep 30, 2009
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Does the power nozzle motor come on? Is it just that the brush won't turn? If it's just the brush not rotating, the belt probably broke and needs replaced.
Is the brush clean? If not, clean all threads, etc. off.
Check all wire connections for breaks, cracks, and discoloration. Power nozzle to wand, wand to wand, wand to hose. If any of those are found, that part, and probably the one it connects to. will need replaced.
Ensure all connections are snug.
Internal wiring, including connections, could be bad. This would include wiring in the power nozzle, wands, hose, or canister.
Reset or hose switch could be bad. These would need replaced.
Power nozzle motor could be bad. Generally the belt will break before the motor burns out, but it's possible it's didn't.
For any internal repairs, including belt replacement, the entire vacuum should be taken to an authorized Aerus Electrolux dealer. The service technician can also troubleshoot and find the problem. This is generally done at no charge.
You've got a great machine, and with proper care and maintenance it should last for years to come.

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I have an Electerlux Epic 650rx and the beater bar is not turning on. Is there a fuse and how do I replace it?

the problem could be a litany of things. If there is a reset button try that first.Then try pluggling the power head directly into the hose.If that doesn't help get back to me sorry I can't be more helpful but it's hard to diagnose these issues without seeing the machine.
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Power head does not work canister does . There is voltage at the power head.

Although it could be a multitude of things that keep the power nozzle from operating properly, the most likely is, since it's an Epic series, Is that the power nozzle elbow assembly needs replaced as the fine wires and top of the elbow tend to break/short after 5-10 yrs. of use.
It's also very well possible that the power nozzle reset switch or hose switch at top of handle is defective. Try plugging the power nozzle directly into the hose handle assembly and turn machine on. If the power nozzle still doesn't work, it's definitely a problem directly with the power nozzle.

Hope that helps!
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Call your local Aerus repair shop.
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