Keys locked. My opal says keys locked when turned on. How do I unlock keys? Can't find my booklet.

you go to whereever u got it and ask them

Assuming the lock key on the back of the player is in the unlocked position, it sounds like there is a corrupt firmware file. This should just need a firmware reinstall.

Download the firmware install from the RCA website: http://voxrightnow.custhelp.com/app/answers/detail/a_id/2558
Follow the on-screen instructions to perform the install.
Be sure to back up any important media before performing this install.

If your computer does not recognize it, press and hold the play button while connecting the device for upwards of 30 seconds.

on the back there should be a switch where it says lock. check to see if its locked

ON THE SIDE OF YOUR OPAL MP3 PLAYER THERE IS A SLIDER THAT CAN SLIDE UP AND DOWN IT SAYS HOLD. IT MUST BE DOWN. IF IT'S UP THEN IT'S LOCKED.

I had this same problem on another RCA player.. with no instructions manual it was hard to figure out what keys locked meant. Then I noticed a little slider on the side of the player, it has a little icon of a pad lock on it. Once I slid this back, the keys lock problem went away and I was able to listen to my music once again.

My best guess of what keys locked means.. you don't want you mp3 player to turn on when you put it in your pocket with your keys, so you change the slider to be locked, when your sit down and your keys are pressing against your on button, the mp3 player will shut off... as we all have experienced in frustration.. saving your battery.

Perhaps RCA should make this slider bright orange so it pops out and does not blend in so much, or they should put it right next to the on button.

ITS ON HOLD

Do u have the hold button switched up? If so just switch it down to unlock the keys.

there is a hold button on the right side of your mp3 that locks it if you switch that off you can get back on your mp3 that should solve your problem

On the side there is a switch try pushing tht DOWN and it might help ......... If it doesn't work I am really sorry ! :)

I did that but nothing changed, help