I think that Teac DV-28e Is a CD/DVD-ROM only, and will not burn discs. Teac DW-28e is a CD RW/ DVD ROM unit, and will thus play and burn CDs, but will only play DVDs. Check your model numbers to confirm, and then consider exchanging units if you need to burn CDs.
Reinstall the software that came with the burner, or contact the makers web site for support.
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