SanDisk Sansa e200 MP3 Player Logo
Posted on Jul 03, 2008
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Sansa e200 Fragmented File Issues

Alright, I got my Sansa e200 about a year ago and I've been having some issues for a while now. A small percent of the music I've synched to it has ended up as a bunch of fragmented file that I can't delete. Every time I've tried the device disconects itself, closing the My Computer window I'm using, then reboots itself.
The files are taking up just over a gig of space.

Shortly after these issues occured the player began freezing constantly and when I would go to synch something to it, the device would either synch very slowly (meaning a 10 second clip would take 2 min).

Today I cleared everything that I could off of it and when I went to turn on the device it claimed that all of it was stil there.When I tried to play any of the songs I got the "Bad Track" notice.

Any Ideas?
Any ideas?

1 Answer

ThaMp3Doctor

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  • Master 8,597 Answers
  • Posted on Jul 06, 2008
ThaMp3Doctor
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There are two ways to format an Mp3 player - one on the computer itself, and one in Windows Media Player. Both methods will end up erasing all the songs on the player, but the player will be "good as new" after that. Sometimes reformatting in this manner will override the player's native formatting and cause problems - this can be reversed in most cases by updating the player's firmware. Firmware upgrades are available from most manufacturers' websites.

WARNING: The following procedures will erase all songs on the player.

Check if the file system is NTFS. If yes, format it to FAT or FAT32. - Connect player to computer, double-click my computer, right click on icon of mp3 player and select format. This only applies to Windows-based computers.
You can also format the player in Windows Media Player itself:
Connect your Mp3 player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "name of Mp3 player here 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
-Tha Mp3 Doctor

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0helpful
1answer

I erased some things i didn't think i would need from the mp3 player (photo folder, etc.) and now when it turns on it just says "Load main image failed, switch to recovery mode"

STEP 1: Soft Reset

Simply press and hold the power button for 20 seconds. The soft reset would refresh the player. After doing the soft reset, try to turn on the player once more. If this didn't resolve your issue continue to step 2.

STEP 2: Firmware Update

Firmware controls the functions of your device (how your device operates). In cases where the product does not perform as intended, the update fixes the issue by replacing the current firmware with the latest enhanced version.

Please be reminded that for your player to work properly you need to meet the requirements below.

- Windows XP SP2 or higher
- Windows Media Player 10 or 11

To Download the Sansa Firmware Updater, you may copy and paste this link to the address bar of your web browser:
http://mp3support.sandisk.com/sansa/Application/SansaUpdaterInstall.exe

To Know More on Using the Sansa Firmware Updater:
http://kb.sandisk.com/cgi-bin/sandisk_en.cfg/php/enduser/std_adp.php?p_faqid=306

If you encounter any issues with the Sansa Firmware Updater, we can try to use the Manual Firmware Update.

There are three versions of the Sansa e200 - Version 1, Version 2, and Rhapsody. This can be found by going over to "Settings" if you found "format" then you have a "v2" or look at the back of your player and check the exact model number under the "CE" logo it should say "model:e200" for Version 1; "model:e200 V2" for Version 2; and "model:e200R" for Rhapsody Version. Make sure that you choose the correct firmware version for your device as updating it using the wrong firmware version may render your device useless.

E200 Manual Firmware and Instructions:
http://forums.sandisk.com/sansa/board/message?board.id=e200&thread.id=15209

E200V2 Manual Firmware and Instructions:
http://forums.sandisk.com/sansa/board/message?board.id=e200&thread.id=13548

E200R Manual Firmware and Instructions:
http://forums.sandisk.com/sansa/board/message?board.id=e200R&thread.id=2280
0helpful
1answer

Hi my name is melissa..Ive had a sansa e250 for a long time now and i never had any problems with it concerning putting songs on it. when i start syncronizing music to the player, it goes to a white screen...

Long answer, but:
These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + (REC button for Sansa e200 series) button, and reconnect the player to the computer while holding the volume + (REC button for Sansa e200 series) button in. Keep holding the volume + (REC button for Sansa e200 series) button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Some problems with mp3 players are hardware-related. The problem with hardware issues is that they cannot generally be fixed. Examples of common hardware issues are screen issues (white lines, green lines, no/bad display), battery/power supply issues, and headphone jack issues. The reason they can’t be fixed is because the manufacturers will not sell you the parts. There are several reasons they do not sell you the parts – 1)it is not cost-effective to do so; 2) they do not want people copying their designs; 3) you can injure yourself trying to fix such parts; 3) you generally have to be an electrician or engineer to be able to fix them; 4)you void your warranty performing such operations. Many, many people ask about fixing cracked screens. There are videos on YouTube that show you how to do so on some players. The problem with replacing a screen is two-fold: 1) the manufacturer does not generally sell you the screen – you would have to buy a broken unit to get a screen; 2) it is not a simple matter in most cases of replacing a screen – the LCD controller in the mp3 player’s circuitry is also usually bad – and few people are capable of fixing a broken circuit. Headphone jack issues generally cannot be performed for the same reasons – it is not a simple matter of replacing a headphone jack (which the manufacturer won’t sell you), since the headphone jack controller on the circuit is usually the source of the problem. Some batteries can be replaced, and other cannot – you user’s manual will tell you if your battery is replaceable or not. For replaceable-battery players, you can buy the battery from the manufacturer. For any who want to ignore my good advice, here is a YouTube link that examines the guts of a Sansa mp3 player: http://www.youtube.com/watch?v=zgz8h8aHUDU.
-Tha Mp3 Doctor
0helpful
1answer

It took my memory!!!

Just delete the file. If it will not allow deletion, then you must reformat and reload

These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

0helpful
1answer

Help me!!

mormontazzy, plug in your sansa e200 then go to "my computer" on your computer find an icon that says sansa e 200(it might say sansa e250) click on it and go to a file that appears that says media then click on the songs file after that get all of your songs from itunes and drop them into this file if tat doesn't work then take all of your songs from itunes and dropping them into widows media player
3helpful
1answer

Sansa e200 mp3 player

you hae a croupt file
erase disk completly and reinstall your music
this appen to me all the time whn i get a bad song down load
let m know if you need any more help with this
richard from chicago
0helpful
1answer

Sansa e200 No USB Menu Option?

e200 or c200? I know that problem was fixed on the e200 with the latest firmware update. Download the sansa updater utility at the sandisk website and see if you can upgrade your firmware.
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1answer

My sansa e200

-Plug in your mp3 player

-Go into 'Limewire', select a song and go 'Locate file/Open Containg Folder', you should be in your folder with all your songs. or go 'My Music' and find your music files.

-Either select all your songs, open them with 'Windows Media Player' and transfer them that way.
-Or 'Open My Computer' then open 'Sansa e200' and drag the songs from where your songs are located [My Music] to the 'Music' folder in your Sansa e200 folder.

[MyMusic] Song.mp3 >drag to> [MyComputer/Sansa] Music.
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Video!!! sansa e200

Use the Sansa Media Converter program that came on the disc. Its pretty easy and self explanatory.
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Album Art will not Transfer

Try updating your mp3 software. And reload your palylist and Art.
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