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I guess you missed of the part where you ignored the 'Change Battery' notifications and the incessant beeping :>D Or has it just failed, found it in a skip, found it in a house, code written on the back?
You can open it faster with a rare earth puck magnet than you can inputting the code. The word ;Safe; is a misnomer.
Low battery voltage will allow display to work but not enough power to operate release circuit which requires more power - try new high energy batteries.
Is the battery dead?
Has someone tried to get into the safe causing the keypad to "freeze"?
Have you tried the "Emergency Manual Override" also know as the key? I hope the Emergency Manual Override Activation Device (the key) is not stored inside the safe.
To unlock a high security safe without breaking its integrity will be a tough job for you but i guess the following link may provide you with some assistance: http://www.youtube.com/user/harisonkeys?feature=mhee
The safe comes with 3 keys...2 User keys and 1 master. The user keys require a code and a key to open the safe. The master does't require a code to open the safe. As far as I know, there is no way to open the safe without one of the keys...call for a locksmith...
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