Gateway GT5622 PC Desktop Logo
Posted on Dec 19, 2010
Answered

I have a Gateway GT5622. When I boot the computer, I am taken to a Windows Error Recovery Screen. The following is displayed on screen --------------------------------------------------------------------- Windows failed to start. A recent hardware of software change might be the cause. If Windows files have been damaged or configured incorrectly, startup repair can help diagnose and fix the problem. If power was interrupted during startup, choose Start windows Normally. Launch startup repair (recommended) Start windows normally --------------------------------------------------------------------- Launch startup repair - This option just makes the monitor go black and nothing more. At this point, I just press the power button to turn it off. Start windows normally - Windows tries to start but I'm redirected back to the Windows Error Recovery screen. Another interesting thing is that the graphics are slightly distorted. For example, the top portion of some words shifted to the left. This is so upon the boot up screen (the screen where the Gateway logo is displayed) and the screen which comes up when you press any of the options available displayed while on said boot up screen. However, this shift in graphics is not apparent in the Windows Error Recovery screen. The only significant cause I can think of for this malfunction is that my father while my father was using a program, the computer froze. He said he tried to CTRL+ALT+DEL but with no luck. From there, he turned of the power surge protector. The link below takes you to the product specification page of the Gateway GT5622. http://support.gateway.com/s/PC/R/1014733R/1014733Rsp2.shtml

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  • Posted on Jan 27, 2011
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You may have to try reloading windows. It sounds like a software problem.

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