I live in an apartment and have a small stackable whirlpool front loading washer and dryer. After completing a wash cycle, the door remains locked on the washer and I cannot figure out how to unlock the door. I ran another wash cycle but again at the end of cycle, the door remains locked and I cannot get the clothes out. Please help.

Checked the manual. No such error code. Check if the lid or door can be properly shut or does it bounce back to half open. If it does then the door lock mechanism needs repair.

Download/read the user manual from here:
https://www.whirlpool.com/content/dam/global/documents/201905/owners-manual-w11330506-rev-b.pdf

new washers usualy start a brief agitate then locks the door and then starts watering again. depending on washer model it can do this a couple times to evenly soak the clothes at the start of a wash cycle. it is advised to not run full cycle in the washing machine with no clothes for it can damage the unit.

Remove the 2 screws which hold the lower front washer panel , lift out from the bottom and remove the panel.You can now run the machine and use a flashlight to see where the leak maybe. Usually the top tub seal under the plastic tub cover will leak. The other possibility is the main tub bearing and seal on the main tub where the transmission goes up through tub. Hope this helps.

1. Remove the lower panel under the door by loosening the three screws under the bottom edge on the front of the washer. HINT: If you prop up the front feet of the washer with some small blocks of wood, this will make access to the screws much easier.
2. With the screws removed, the lower panel should drop down then come off. If the panel sticks, a light tap on either side will knock it loose.
3. Reach your hand up inside the washer behind the front casing on the right-hand side. This is where the door latch assembly is located.
4. At the bottom of the door latch assembly is a small pull tab. This is the manual release for the door. Pull the tab straight down and the door will come open.

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Believe it or not, you may be able to fix that yourself with some spray lubricant applied to the shaft of the electric lock mechanism, but you will have to remove the lock to lube where it's stuck. Then you will need to work the locking jaw back and forth till it breaks free then reinstall.

If the door lock light is on then is might be the "door lock enable spin switch" the plunger at the opposite end from the wax motor is not fully depressing the switch. In the stackable it is just behing the door lock. Remove the two middle covers (2 white phillips screws and one hex head screw on the middle of lower cover by the wires)to test place a few layers of masking tape on the end of the plunger and cycle the machine. Might also be a weak Wax motor (dark brown in color) to be safe replace both for about $12 each. Fix in 10 - 15 min.

Answer Duet HT®

Duet®
Duet SportTM

This error code indicates that the door is not locking.
Is the washer door firmly shut?
The door must be completely closed for the washer to operate. The door may look as if it's closed, but it may not be latched. Open the door and firmly close it.
Were you washing a large load?
Before you close the washer door, check for laundry items sticking out beyond the door opening. Leave enough space in the washer to allow the clothes to freely tumble. Reduce your load size if needed.
To remove the error display, press Pause/Cancel twice.


If Pause/Cancel does not work:

1. Unplug the washer or disconnect the power for one minute.
2. Plug in the washer or reconnect the power.
3. Re-select the cycle and press Start.

NOTE: If the error remains on the display, and all of the other conditions above have been checked, call for service.

This is some basic info I could find on your dryer. I will need you Serial Number in order to determine the year it was produced. Please post back with comments and let me know.


Whirlpool Duet GEW9250P 7.0 Cu. Ft. Super Capacity 8 Cycle Front Load Electric Dryer With AccuDry Sensing System. Dry clothes in the time it takes to wash them. The dryers uses AccelerCare™ technology to work just as fast as the washer (Up to a 9 lb. load), giving you more time to enjoy all the good things you've worked hard to achieve.
AccuDry™ Sensing System - Monitor remaining moisture and automatically stop the cycle when the load is dry, with the AccuDry™ sensor. Reduce overdrying and save time and effort, by not having to return to the dryer to re-check progress.
Senseon™ Drying System - Moisture-sensing strips and temperature sensors inside the dryer drum monitor how fast the load is drying, how hot the air should be and when clothes are dry. The system automatically stops the cycle to help save time and prevent overdrying. Senseon™ technology safely dries clothes faster than it takes to wash them.
Wrinkle Shield™ Plus Feature (120 Minutes) - The Wrinkle Shield™ Plus option automatically tumbles the load without heat to help prevent wrinkles from forming.
Whirlpool brand offers an ergonomic solution for its front-load washers and dryers to help reduce bending, stooping, or arching. Based on your height and laundry room needs, optional 10 in. and 15.5 in. pedestals make loading, unloading, and filling the dispensers easier. The 15.5 in. pedestal doubles as a storage drawer with a convenient sliding shelf to support your laundry basket.


Item Features:

• Super Capacity Plus - 7.0 Cu. Ft.
• AccuDry™ Sensor
• Senseon™ Drying System
• 8 Automatic Cycles
• Bulky Items Cycle
• Adjustable End-of-Cycle Signal
• Wrinkle Shield™ Plus Feature (120 Min.)
• 5 Temperature Selections
• Quiet Dry Plus Noise Reduction
• Dry Rack
• Reversible Side-Swing Door
• Dryer Door Window
• Reversible Side Swing Door
• Electronic Controls
• Front-Mounted Lint Screen
• Interior Drum Light
• 4-Way Venting
• Porcelain SpillGuard™ Top
• Optional Storage Pedestals Available
• Stackable Installation with Matching Washer
• Matches Duet® Washer

Specs:

• Warranty: 1 Year Parts & Labor
• Capacity: 7.0 Cu. Ft.
• Dimensions (HxWxD): 38 in. x 27 in. x 31 1/2 in; Depth with Door Open - 51.5"
• Construction: Front Access, Reversible Side-Swing Door Style, Powder Coat Drum Material, Dry Rack, Extra Large Front Mount Lint Screen, Power Cord & Venting Accessories, Stackable
• Controls: Electronic Controls
• Electrical Requirements: 30 Ampere, 120/240 Volts, 60 Hertz (1/second). AC-ONLY. USE COPPER WIRE ONLY. A FOUR-WIRE OR THREE-WIRE, SINGLE PHASE ELECTRICAL SUPPLY REQUIRED. A TIME-DELAY FUSE OR CIRCUIT BREAKER AND SEPARATE CIRCUIT IS RECOMMENDED.

You can get an owner's manual replacement for your dryer at laundrymanuals.com. I believe there is a membership fee for the website, however. I hope this info helps you.

You probably have a bad door latch or door interlock. Both, if defective will cause the symptoms you describe. The door must remain closed and lock before a wash cycle will begin, and for it to complete properly.