First you need to install the software for it (does not work on win7 so with win7 you cannot use it)
the link for both bits of software you need.
http://www.samsung.com/my/support/detail/supportPrdDetail.do?menu=SP01&prd_mdl_cd=YP-U3ZB/XME&prd_mdl_name=YP-U3ZB&prd_ia_sub_class_cd=P
download and run them.
the media studio program will then popup when you insert the mp3 player - if not us ethe manual to select that program manually.
let me know if this works for you.
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