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Re: My daughters laptop does not start up.
It is only...
You restart your laptop and go in to bios setup check the bios setting and hdd security setting in the bios if u cant found than press "F9" key in to bios and press "F10" from you key board and exit....
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All solutions point to having to contact the drive manufacturer or laptop manufacturer. There is good explanation in the Tom's Hardware thread at the end, about a 'master password' ...
hi there, long and short of it .. you will have to get some help with a program call "A-FF HDD " - http://www.hdd-tools.com/ please give it a try .. i have used the service many times.
You need access to a computer with Internet access so you can download a Hard disk password unlock program. HARD DRIVE PASSWORD UNLOCKING - Purchase http://www.hddunlock.com/purchase/ A-FF HDD Unlock Wizard (HDD Password unlocking - Free) http://www.hddunlock.com/download/
Ask your daughter. She set that password, and she needs to enter the password.
Otherwise, find the original sales-receipt, to prove that you (and not a thief) has possession of the laptop, and telephone ACER, and ask for help in bypassing the password.
This is a "security" feature, to allow _only_ the person who knows the password for the encrypted disk-drive to use (and boot from) the unit. There's no way to bypass this security.
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