M7310 manual Does any one have a m7310 manual I need to change the greeting and cant remmber how

You cannot change the active message. Make it inactive, change it, then make it the active message.

The greeting is from the voice mail not your phone.
Logging In To a Mailbox From Your Own Extension
1 - Feature 981
2 - Pswd: Dial 4-digit password (default is 0000)
Follow prompts to change your greeting. They are: ADMIN, then GREET and then RECORD.

When done hang up or push RLS. I have installed several of these systems.

This is most likely done in the CCR programming. Someone that is knowledgeable in making changes to the trees needs to make these changes.

To re-record greetings, enter Feature 983. if your system has 2 digit intercom #s your default password is 120000 if your system has 3 digit intercom #s your default password is 1020000. once you have entered the password you will see 3 selections you can make .use the three soft keys under the display and select AA (auto Attendant). next press greeting and greeting again. next it'll ask for the greeting number your probably working with greeting 1. press record to start and ok when finished. dont forget to save the greeting or it will be deleted if you exit early. hang up when finished

Which greeting is it? If the AA greeting...try this.

But listen before you record, to make sure you are recording the correct thing.

http://dstech1.com/how-do-i-change-the-auto-attendant-greeting-on-my-nortel-voicemail/

First of all, there are different locations for each greeting...
and you have to know which greeting you are changing.

The greeting that you are talking about:
-> is it the CCR tree? (is says - press 1 for x, press 2 for y, press 3 for z)
-> is it the Auto Attendant? (welcome to xyz company, if you know the extension of the party dial it anytime)
-> is it the General Mail box?(please leave a message after the beep)
-> is it the receptionist mailbox?(this is the receptionist personal mailbox)

In other words, what does the greeting say, maybe that might help solve this issue.

you will need to logg into the system under administrator. Then go under greetings to begin your options and choices to change each extension.

Can you get into the voicemail?
If you cannot get in, there are ways to erase the current password, back to the default password of: 0 0 0 0

If you can get in; after you dial your Password, press 8 and listen to the prompts.

There will be a prompt to change your name, one for your password and another for greeting.

first press Feature 983. if your system has 2 digit intercom #s your password is 120000 if your system has 3 digit intercom #s your password is 1020000. once you have entered the password you will see 3 selections you can make .use the three soft keys under the display and select AA (auto Attendant). next press greeting and greeting again. next it'll ask for the greeting number your probably working with greeting 1. press record to start and ok when finished. dont forget to save the greeting or it will be deleted if you exit early. hang up when finished

Norstar Voicemail for 6.0 or less
Programming must be done from any M7310, T7316, or M7324 model phone set.

***************************************************************************************************
To Log Into System Administration:
1. Enter Feature 983
2. The display will show "LOG:", enter your login password
a. If your company extensions are 2 digits long enter "120000"
b. If your company extensions are 3 digits long enter "1020000"
c. If your company extensions are 4 digits long enter "10020000"
3. Press the softkey under "OK"
***************************************************************************************************
To Record the Company DAY & NIGHTGreetings:
1. Press AA
2. Press GRTG
3. Press GRTG
4. <Display> Greeting:
5. Enter 1 for DAY Greeting --- Enter 2 for NIGHT greeting
6. Press OK
7. Press REC to record.