Dyson DC07 Bagless Upright Cyclonic Vacuum Logo
Posted on Dec 16, 2010
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When the hose is used the cleaner looses suction and the hose contracts. what could be causing this?

1 Answer

DILLIGAF

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  • Master 1,140 Answers
  • Posted on Dec 16, 2010
DILLIGAF
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Joined: Oct 11, 2010
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Hi,

There is a blockage in the hose somewhere. Disconnect all of the hose sections (make note of how they all fit back together) and check each one individually for blockages. The straight sections can be done visually by looking through them towards a light source, e.g. a window.

The hose section can also be inspected visually if you compress the stretchy part into a straight line and also look towards a light source. If you can't see light through any section, you have probably found the blockage.

Pay particular attention to the point where the hose enters the vacuum at the back near the bottom. After releasing the hose from this connection, also check inside the fitting that the hose attaches to the hoover.

Once you have found the blockage you will need some kind of rod to remove it. This may be easy or difficult depending on where the blockage is. Basically, you need something about 2 feet long, fairly thin, stiff, straight and - most importantly - blunt ended so it will push the blockage out (rather than pierce through it) and also will not damage the flexible hose. I generally use a section of wooden dowel.

Once you have removed the blockage, reassemble the sections of hose and you should have suction again.

Hope this helps. Please post back if you need further assistance.

Regards,
BElectric

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Possible Problem # 1. Turn the vacuum cleaner upside down so the brush roller is facing upwards. I found the easiest way to work on it is to put it on a counter top or work bench. On the left hand side behind the roller brush you should see a flexible transparent hose that goes from the motor to the agitator housing. This hose actually has a lot of strain on it when the vacuum cleaner is in the vacuuming position with the handle down. When the first few series of Dyson DC07 models came out, they didn't make this hose long enough, so when the handle was in the reclined position, it would put too much stress on the hose, and cause the hose to actually crack, usually right where the end of the hose that goes into the agitator housing. Examine your hose and see if you have any visible cracks in this hose. If you need to you may just remove the entire hose assembly by pulling on it. It will easily come right out of the machine so you can inspect it better. Here's a picture of where the hose usually cracks:


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If you do find a crack in this hose, the this hose needs to be replaced. Here's a direct link to that hose on our GoVacuum website.
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Possible Problem #3. Dyson's in general are prone to clogging. There are a few clog ports throughout the vacuum cleaner that were added there due to Dyson prototypes becoming clogged at these points. Here are pictures of how and where to check for these clogs. Simply remove the suction port covers at both of these locations:


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