My unit was doing the same thing. Sometimes It would load the disk and then stall. Sometimes it would load, start to play and then say "disk error." I pulled the unit apart, pulled out the dvd mechanical unit, and I learned much.
First, to get the disk out, there is a white plastic gear in front on one side. Turn it with the flat blade of a screwdriver in the proper direction and a white plastic bar on the bottom will start to slide, lowering the dvd so that it disengages with the top bearing. Keep turning the gear until you can pull out the drawer. Now you have the dvd.
Second, the main problem on my unit is that the led was not adjusted properly. If you look at the underside of the led unit you will see two adjustment pots. They don't really look like screws (more like a four leaf flower -brass colored) but a phillips screwdriver will turn them. I first turned the one furtherest from the center of the unit (when looking at the unit with the adjustment screws furtherest away from you, it was the one on the left) about 1/16 turn to the right. Things got a little better. I tried another 1/16 turn and it did not help so I turned it back.. Then I did the same thing to the other adjustment screw (1/16 turn to the right) and now I cannot get it to fail!
I do not know exactly what these adjustment screws do, but they probably increase the voltage on the led. Another site I found said that as the led gets older, it doesn't shine as bright, so increasing the voltage helps. However too much voltage will shorten the life of the led.
I don't know exactly how long this fix will last, or if my led will die from it, but I was at the point of buying a new unit if I could not fix this one.
And I am now praising God that it works!
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If you want to get the dvd out
you can try this:
First turn of you dvd player at the mains,
Then power it up,
But the moment it powers up press the eject button a few times so it doesn't start to load.
If it doesn't work the first time try it one more time since you may not get the hang of it at first.
then you dvd should eject.
With dvd players like this, corrupt, copied or really scratched dvds may make your dvd player do this.
It is a CD with brushes on the bottom to help clean the laser lens (used for reading discs). It can be found cheapest in grocery stores, then office supply stores, and finally most expensive in electronics stores. It will usually run you about five to ten dollars,and can be used multiple times on any disc drive.
Open tray, press on the remote, stop-2-3-7-9, press arrow down until 0 and press ok.
Make shure you put TV TYPE --> ntsc in the general setting
I tried this (on a multisystem set that can be "made to think" that it's a PAL or NTSC set as the case may be) and it worked. The Nexxtech DP3222 and the Entiveo DP3220 are basically the same unit except that (a) the hack for the Nexxtech doesn't require resetting every time you turn the unit on and off, unlike the Entiveo (this is really annoying) and (b) you can set the Nexxtech to multisystem, NTSC, or PAL standards, whereas the Entiveo is NTSC-only, but (c) the fast-forward on the Nexxtech is somewhat less intuitive than on the Entiveo (involves holding a button down). All in all, I prefer the Nexxtech, if only because it is more easily hackable. And I would have sworn that the Nexxtech had a blue screen saver on it before I started hacking it, because now it has a really gross-looking black-and-white screen saver. But I don't care about screen savers as long as the unit does what I want it to do.
I have just bought a GE Universal remote control and after playing with the codes and my Nexxtech DP3222, I have found the working code for the player. The code from my GE Universal 24921 for the DP3222 is 0956. The remote is sold in Walmart for a cheap price of US$4.96. I hope this info helps.