Hi, all you need to do is install lg pc suite on your computer to get this pc suite all you need to do is use google and search for the following
lg pc suite
then hit search, then the 1st one in the list should be the lg site for your country so that would be the safest one to use, the pc suite is free and once its installed your computer will recognise the phone and let you transfer what ever you like.
let me know how you get on or if you need further assistance ok
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